Securex Helps Small Businesses Manage Personnel and Payroll Requirements
Company Size
1,000+
Region
- Europe
Country
- Belgium
Product
- WebFOCUS
- Magistral ASP
Tech Stack
- Web-based technology
- Citrix-based, thin-client architecture
- Virtual Private Network (VPN) technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Professional Service
Applicable Functions
- Human Resources
Use Cases
- Predictive Quality Analytics
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Securex is a Belgium-based provider of social-services management that helps small and medium-sized companies with payroll, HR, and other social-management tasks. The company currently has 26,000 clients, and 73 percent of its customer base consists of companies with fewer than five workers. Securex has shifted its entire business strategy to e-services, utilizing the Internet wherever possible to eliminate manual processes and streamline access to information. This directive motivated Securex to transform its client/server Magistral application into an online service called Magistral ASP. The company conducted extensive research into Belgium’s social services requirements, then created a software application that accommodates customer needs.
The Challenge
Securex, a Belgium-based provider of social-services management, helps small and medium-sized companies with payroll, HR, and other social-management tasks. The complex structure of Belgium’s legal and social services makes it difficult for companies to keep up-to-date with continually changing personnel and payroll requirements. Large organizations typically employ in-house specialists to stay on top of the changes. But for smaller enterprises and independent contractors, maintaining compliance with government payroll regulations involves navigating through a bureaucratic maze. This difficulty supplies a burgeoning market for Securex, a provider of social-services management based in Belgium that helps small and medium-sized companies. Securex currently has 26,000 clients, and 73 percent of its customer base consists of companies with fewer than five workers.
The Solution
Securex makes it easy for these Belgian companies to meet legal and fiscal obligations, thanks to a unique self-service human resources (HR) application called Magistral ASP. Delivered as an online software service, Magistral ASP is especially designed for companies that wish to automate their personnel administration and management activities. The application uses Information Builders’ WebFOCUS to generate reports and business intelligence information via the Web, e-mail, and printed reports, creating a real-time information delivery environment for small business owners. For example, FNAC, a large media and entertainment retailer in Belgium, is using Magistral ASP to support 800 employees at six branches in Brussels, Gent, Antwerp, Wijnegem, Leuven, and Liège.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
UBM plc: Taking the pulse of the business and engaging employees with a far-reaching strategic transformation
UBM, a leading global events business, was undergoing a significant strategic transformation named 'Events First'. As part of this transformation, the company was preparing to complete the largest acquisition in its history - Advanstar, a US-based events and marketing services business valued at more than USD970m. The company faced the risk of human capital flight if it was unable to effectively engage top talent with the new strategic direction. UBM needed to make significant structural, process and systems changes, uniting its previously autonomous regional businesses. The challenge was to ensure all of its employees were engaged and aligned with the new future vision.
Case Study
Wittmann EDV-Systeme launches IT monitoring services
Small and medium-sized businesses often lack the know-how and resources required for thorough IT system monitoring. Wittmann EDV-Systeme wanted to launch a solution to plug the gap – enabling it to improve its own competitiveness and that of its customers. IT landscapes are becoming ever more complex and outsourcing is gaining popularity, IT systems must nonetheless remain easy-to-use and extremely reliable at all times. Automated, round-the-clock system monitoring therefore represents an immensely valuable proposition for companies: downtime for business-critical applications can be avoided, and IT systems remain available at all times.
Case Study
Uncovering behavioral insight to help reward and retain the best employees
The HR services company, an IBM client, was facing the challenge of understanding the factors underlying personal employment choices. They wanted to offer their clients unprecedented insight into what motivates employees and prospective job candidates. However, their existing systems were not capable of handling the surging data volumes collected from a wide range of different data sources. With the total volume likely to keep on growing, the firm looked for a solution that could meet current needs and scale to meet tomorrow’s demands.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Flex Contact Center: Supporting rapid business growth with IBM Connections Cloud and IBM Verse
Flex Contact Center, a professional services company offering telesales, call-center, anti-attrition, back-office, helpdesk and collection services, has grown rapidly since its establishment in 2009. With operations in 12 sites across two states and four cities in Brazil, the company employs more than 11,000 people. However, the company realized that to prevent barriers to future expansion, it was essential to make it as easy as possible for its people to work together effectively—even if they were based in separate geographical locations. Traditional approaches to collaboration—based on email and phone calls—threatened to reduce productivity. Flex Contact Center wanted to enable better collaboration and communication across its workforce, but did not want to make large investments in infrastructure.
Case Study
PureFluent: Connecting to partners and customers through the cloud for enhanced productivity
PureFluent, a translation services company, was facing challenges in managing its translation and document review processes. The company often received files in uneditable formats from customers, which required staff members to transfer text to word processing or spreadsheet documents. During the translation process, maintaining version control was a challenge because PureFluent sent work to hundreds of translators in multiple geographic locations. It was also time-consuming for staff to manage the large volume of emails and FTP transactions required to submit translations for customer review and ensure the integration of requested changes. Furthermore, staff were spending significant time hunting through their emails for specific attachments.
