Scania IT: Developing a new app that enables drivers and fleet planners to share warnings about hazards
Customer Company Size
Large Corporate
Region
- Europe
Country
- Sweden
Product
- IBM MessageSight
Tech Stack
- Internet of Things (IoT)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Networks & Connectivity - MQTT
Applicable Industries
- Automotive
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Vehicle Telematics
- Fleet Management
- Real-Time Location System (RTLS)
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Scania IT is the information technology division of the Scania group, a company that specializes in manufacturing trucks, buses, and engines for its customers. The Scania group is headquartered in the Swedish city of Södertälje and has operations in more than 100 countries. The company employs a total of 42,000 people. Scania IT is responsible for the technological needs of the Scania group and plays a crucial role in the company's operations and services. The division is always on the lookout for innovative solutions that can enhance the company's offerings and improve its operations.
The Challenge
Scania IT recognized the dawn of the Internet of Things (IoT) as a golden opportunity to offer valuable new products and services to its customers in the logistics industry. The company wanted to enable better communication between vehicle drivers and fleet owners to improve safety and reduce costs, thereby enhancing Scania's ability to attract new business. The challenge was to develop a solution that would allow for real-time communication and sharing of information about road hazards between drivers and fleet owners.
The Solution
Scania IT decided to build a new application using IBM® MessageSight, an appliance designed to support secure, low-latency messaging in Internet of Things and mobile environments. The application enables drivers to communicate with fleet owners on the go and warn each other about hazards on the road. Fleet owners can see which drivers are online and their current locations, and communicate any changes in instructions to them swiftly and easily via one-to-one or group conversations. If a driver is unavailable because, for example, the vehicle is in a tunnel, he or she receives a notification that there are new/unread messages waiting to be delivered.
Operational Impact
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