Scaling Up Fulcher’s Seafood with Mar-Kov’s Food Manufacturing Software
Technology Category
- Functional Applications - Computerized Maintenance Management Systems (CMMS)
- Functional Applications - Inventory Management Systems
Applicable Industries
- Food & Beverage
- Transportation
Applicable Functions
- Maintenance
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Picking, Sorting & Positioning
Services
- Testing & Certification
- Training
About The Customer
Fulcher’s Seafood is a North Carolina-based seafood company that specializes in prepared foods. The company was founded by Chaz Fulcher and his sister Christina Fulcher-Cahoon, who launched their prepared food business with just four products. The company has since grown, expanding its product range to include six, eight, and then 12 items. Despite the challenges posed by the pandemic, the company experienced a surge in demand, doubling its sales in just three months. Fulcher’s Seafood prides itself on its commitment to food safety and quality, with 80% of its customers requiring HACCP, FDA FSMA, and SQF certification.
The Challenge
Fulcher’s Seafood, a North Carolina-based seafood company, was facing a significant challenge in scaling up their operations. The company experienced a sudden surge in demand for its prepared foods due to the pandemic, doubling their sales in just three months. However, hiring and training new employees to meet this demand was not feasible due to budget and time constraints. The company was also grappling with stringent food safety certification requirements, which were prerequisites for 80% of their customers. Furthermore, the company was struggling with poor inventory control, which was causing late deliveries, stock-outs, and short orders. The manual system of using pens and spreadsheets was proving to be inefficient and error-prone, leading to a domino effect of issues downstream.
The Solution
Fulcher’s Seafood turned to Mar-Kov’s food manufacturing software to address these challenges. The software provided real-time inventory control, enabling the company to meet unprecedented production and delivery targets. It also helped the company comply with food safety certification requirements. The software allowed employees to update inventory every shift, and the quarterly inventory count was streamlined, taking only 36 hours with the help of bar code scanners and tablets. Mar-Kov’s software also proved invaluable during the eight annual scheduled and random internal and third-party audits. It enabled instant access to accurate, detailed information, reducing the time required to pull data and create reports from hours to just a few minutes. The software also stored the company’s 40 to 60 recipes, recorded updates, and ensured the correct ingredients were used in the right amounts.
Operational Impact
Quantitative Benefit
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