NAVEX > Case Studies > Scalable Policy Management Helps Carnegie Robotics Earn ISO 9001:2008 Certification

Scalable Policy Management Helps Carnegie Robotics Earn ISO 9001:2008 Certification

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Company Size
11-200
Region
  • America
Country
  • United States
Product
  • PolicyTech® POLICY & PROCEDURE MANAGEMENT
  • Agile Code of Conduct™
Tech Stack
  • Policy Management Software
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Brand Awareness
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
  • Business Operation
Use Cases
  • Regulatory Compliance Monitoring
Services
  • System Integration
About The Customer
Carnegie Robotics, LLC (CRL), is an ISO 9001:2008 certified supplier of reliable and advanced robotics sensors and platforms for defense, agriculture, mining and commercial applications. CRL has grown steadily since its founding in 2010 by fulfilling the increasing demand for reliable and environmentally robust components that provide perception and intelligence for autonomous systems. In addition, CRL partners with major equipment suppliers to deliver disruptive, automated systems to traditional markets. The company has grown significantly, moving into a 42,000 square foot facility and doubling in size in two years.
The Challenge
Carnegie Robotics, founded in 2010, initially focused on research and development with a small portion of the company’s resources devoted to manufacturing. However, with a rapidly growing manufacturing business and contracts with the government, the company found it increasingly difficult to manage their ever-growing collection of policies and assembly instructions through email and spreadsheets. The company needed a robust policy management system that could accommodate its growth and the need to mature its business processes.
The Solution
Carnegie Robotics turned to PolicyTech to help them effectively manage their growing number of policies and procedures. PolicyTech was used to confirm that people have read the policies required by some of their government contracts. The software was also used for a unique purpose – storing assembly instructions. This was crucial for building products for the government where configuration management is very important. PolicyTech was used to control versions of assembly instructions to ensure that new versions were distributed to assemblers quickly and uniformly. The software also helped the company identify issues that needed to be addressed, allowing them to automate the process, identify failure points, and correct them in a timely fashion.
Operational Impact
  • PolicyTech’s scalability has easily accommodated the company’s growth and need to mature its business processes.
  • The software has helped the company distribute policies uniformly and quickly, ensuring everyone is on the same page.
  • PolicyTech has allowed Carnegie Robotics to automate the process of policy management, identify failure points, and correct them in a timely fashion.
Quantitative Benefit
  • Achieved ISO 9001:2008 certification, a worldwide Quality Management System standard that demonstrates that the company executes business functions according to the procedures that they have set forth.

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