Nintex > Case Studies > SAI Global Achieves Process Standardization Across Global Offices with IoT

SAI Global Achieves Process Standardization Across Global Offices with IoT

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Technology Category
  • Analytics & Modeling - Process Analytics
  • Cybersecurity & Privacy - Security Compliance
Applicable Industries
  • Education
Applicable Functions
  • Quality Assurance
Use Cases
  • Leasing Finance Automation
  • Process Control & Optimization
Services
  • System Integration
  • Training
About The Customer
SAI Global is a leading provider of information services and solutions for managing risk, achieving compliance, and driving business improvement. The company operates on a global scale, with offices in multiple countries including Australia, United Kingdom, Canada, United States, and Mexico. SAI Global's assurance services operation provides assessments of organizational management systems, undertakes product certification, and delivers related training services. The company employs over 1,000 staff and operates across different technology platforms.
The Challenge
SAI Global, a global provider of information services and solutions for managing risk, achieving compliance, and driving business improvement, faced a significant challenge in managing process variations across its global offices. With a workforce of over 1,000 staff, spread across different technology platforms and locations, implementing a single, global process management system was a daunting task. The global nature of SAI Global's business meant that there was a considerable amount of variation in processes across its offices. This lack of standardization and consistency was a major hurdle in achieving operational efficiency and accountability.
The Solution
To address this challenge, SAI Global turned to Nintex Promapp, a cloud-based process management system. After a thorough investigation of various process management systems, Nintex Promapp was found to be the tool that best met their needs. SAI Global started with a phased implementation of the software across the business. The software has now been successfully adopted across SAI Global's international network, including Australia, United Kingdom, Canada, United States, and Mexico. Further implementations are scheduled for their Asian and European offices. The software has enabled SAI Global to streamline its processes across different countries, thereby achieving process standardization and consistency.
Operational Impact
  • The implementation of Nintex Promapp has resulted in several operational benefits for SAI Global. One of the key benefits has been the standardization of processes across different locations, which has led to increased consistency and efficiency. The software has also helped in improving collaboration within the organization, with reports showing examples of how the system is being embraced at all levels. Another major benefit has been the empowerment of business groups, who have been given ownership of their respective processes, thereby encouraging accountability. Furthermore, the software is expected to help reduce induction and training time for new or promoted employees, as they can use it to view the responsibilities of their role and the associated processes.
Quantitative Benefit
  • More than 650 Nintex Promapp users currently within SAI Global
  • The organization has about 260 processes
  • The software has been successfully adopted across multiple countries including Australia, United Kingdom, Canada, United States, and Mexico

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