Sage 100 ERP Sweetens the Pot for anDea Chocolate
Company Size
11-200
Region
- America
Country
- Canada
Product
- Sage 100 ERP
- Sage 100 ERP Remote Salesperson module
- Sage 100 ERP e-Business Manager module
Tech Stack
- PDA
- e-commerce
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Food & Beverage
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
anDea Chocolate and Supplies, Inc. is a chocolate manufacturer and distributor based in Ontario, Canada. The company provides chocolate bon bons, truffles, candymakers’ supplies, and imported hard candies to wholesalers from Newfoundland to Vancouver. Five major trade shows bring in 40 percent of anDea’s revenue every year. The company has one location and employs 12 people. The company was facing challenges with its order-taking process at trade shows and was looking for a more efficient and accurate system.
The Challenge
anDea Chocolate and Supplies, a chocolate manufacturer and distributor based in Ontario, Canada, was facing operational challenges. The company, which generates 40% of its revenue from five major trade shows every year, was struggling with a cumbersome and inefficient order-taking process. At each trade show, the team had to manually take orders and build relationships with customers. After returning from the trade shows, they would spend at least two weeks manually adding up orders and entering them into their old software program. Additionally, processing batches of credit card orders could take up to 45 minutes during the busy season, as numbers had to be entered twice for preauthorization and final authorization. The information in anDea’s business system was so inaccurate that reports had become meaningless.
The Solution
anDea's Sage business partner suggested Sage 100 ERP with core, distribution, e-commerce, and remote access modules as an end-to-end solution. The implementation of Sage 100 ERP took only seven working days, including successful migration of customer and vendor data and transfer of open receivables, payables, inventory, and bill of materials. anDea now uses Sage 100 ERP to run its entire business. The system has automated anDea’s general ledger, accounts payable, and accounts receivable. Thanks to the new system, anDea now has real-time inventory and streamlined assembly processing. The Sage 100 ERP Bill of Materials module calculates the actual cost to manufacture each product, something that was almost impossible to determine before. The Sage 100 ERP Remote Salesperson module has been a godsend. When a customer comes to the booth at a trade show, the team types the company name into a PDA, and all pertinent information pops up.
Operational Impact
Quantitative Benefit
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