Sage 100 ERP Mops in Profits for Smart Inventions
Company Size
11-200
Region
- America
Country
- United States
Product
- Sage 100 ERP
Tech Stack
- Windows-based system
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Retail
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
Smart Inventions, Inc. is a company that specializes in direct response television. The company is based in Paramount, California and has one location. The company has 80 employees. Smart Inventions became successful after an award-winning TV infomercial for a product called Smart Mops. The company was founded by Jon Nokes and Thomas Persson, who saw the potential in the Smart Mop, a simple hand-held cleaning product that could pick up any type of spill in one swipe, without getting the hands wet. The company also has several other products such as Smart Wipes, Smart Nails, and Lazer Mouse.
The Challenge
Smart Inventions, a company that sells household cleaning products, was facing a challenge with its outdated Novell system. The DOS-based network was losing data, limiting the number of simultaneous users, and was not easily expandable to handle the volume of orders the company was processing. The company was processing up to 4,000 orders a day and the system was not able to keep up with the demand. Additionally, the company had five different divisions, each with different commissions, pricing, and royalties, which added to the complexity of the situation.
The Solution
Smart Inventions decided to implement Sage 100 ERP, a Windows-based system that had all the modules the company needed, including credit card management, bar coding, and order scanning. The system was installed in all five divisions of the company: mail order, retail, wholesale, export, and shows and fairs. Sage 100 ERP now tracks every aspect of the ordering process. The system imports several thousand orders in one batch, which takes about two minutes. The orders are then automatically invoiced, a purchase order is created, and the product is prepared for shipping. All the modules are linked, and a customer can call any time for an up-to-the-minute report on the current whereabouts of a purchase.
Operational Impact
Quantitative Benefit
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