Sage > Case Studies > Sage 100 ERP—a Clear Solution for OptoSigma

Sage 100 ERP—a Clear Solution for OptoSigma

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Company Size
11-200
Region
  • America
Country
  • United States
Product
  • Sage 100 ERP
  • Sage PFW ERP
Tech Stack
  • ERP
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Electronics
Applicable Functions
  • Discrete Manufacturing
  • Sales & Marketing
Use Cases
  • Inventory Management
  • Manufacturing System Automation
Services
  • System Integration
About The Customer
OptoSigma is the United States subsidiary of Sigma Koki, a large Japanese optical component manufacturer. Since 1995, OptoSigma has been distributing highly specialized products to medical device manufacturers, testing firms, and research universities. The company bases its reputation on delivering exceptional products backed by a knowledgeable and responsive staff. OptoSigma is located in Santa Ana, California and operates from one location. The company is in the industry of Industrial Optical, Mechanical and Motorized Components.
The Challenge
OptoSigma had been using an older version of Sage PFW ERP which was no longer meeting its needs. The company was looking for a powerful, modern ERP solution that could meet all of its requirements. The company needed a solution that was intuitive to use, had strong inventory control capabilities, and bill of materials functionality. The company also wanted a solution that could be easily customized to match its workflow.
The Solution
OptoSigma migrated to Sage 100 ERP as part of a larger technology upgrade. Sage 100 ERP met all of the company’s requirements for its new ERP solution. It is intuitive to use, plus the screens can be easily customized to match the company's workflow. Most importantly, it has strong inventory control capabilities and bill of materials functionality. The company’s Sage business partner used the tools within Sage 100 ERP to import the company’s purchase order, sales order, payable, receivable, and inventory data into Sage 100 ERP. This enabled staff to work with actual business data from the start.
Operational Impact
  • With Sage 100 ERP, OptoSigma is able to provide better and quicker service. For example, while a customer is on the phone, they easily can see what they have purchased before and at what price.
  • The Paperless Office module, which converts paper invoices and statements into PDF documents that can instantly be sent to customers by email on request, is another tool OptoSigma uses to deliver a higher level of service.
  • The Sage 100 ERP Bill of Materials module streamlines the accounting and management of items. As the company completes these items, they process a production entry in the software, which relieves inventory of the components and puts the finished good into inventory ready for sale.
  • The company can easily create a new part number for the custom part, even segmenting the part number to represent attributes such as the customer number for which the item was originally created. This has led to improved inventory control.

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