Bullhorn > Case Studies > Rowben Consulting Enhances Efficiency and Data Integrity with Bullhorn

Rowben Consulting Enhances Efficiency and Data Integrity with Bullhorn

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Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Databases
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Education
Applicable Functions
  • Procurement
  • Sales & Marketing
Use Cases
  • Time Sensitive Networking
  • Virtual Training
Services
  • System Integration
  • Training
About The Customer
Rowben Consulting is a specialist information technology, superannuation, and digital marketing recruitment consultancy. Established in 2005 in Melbourne, Australia, the company prides itself on its key values of Integrity, Commitment, and Quality. Over the years, Rowben has grown to become one of the most recognised and outspoken agencies within its serviced industries. The company is dedicated to adopting the highest level of professionalism in both its outward service and internal operations. Despite facing challenges with its internal data tracking, Rowben Consulting is committed to staying at the forefront of technology.
The Challenge
Rowben Consulting, a specialist recruitment consultancy based in Melbourne, Australia, was facing significant challenges with its database management. The company's use of its database was not being effectively monitored, leading to low-quality data migration from its previous platform. This resulted in inconsistencies and frustration among the consultants, who were not using the updated system to its full potential and were resorting to alternative methods. The legacy recruitment software platform was server-based, outdated, and poorly maintained, causing problems around data integrity. This led to internal consultants using less effective methods to source candidates and track their workflow, further exacerbating the problem.
The Solution
To address these challenges, Rowben Consulting collaborated with Bullhorn’s team to systematically clean its records and ensure optimal data capture. The company decided to stick with Bullhorn, a market-leading cloud provider, and worked on customising it to meet their specific needs. The problem was identified not with Bullhorn, but with the processes that employees were using to input data. The project involved customising Bullhorn to ensure that consultants would adopt only the best data practices. The team at Rowben Consulting now finds Bullhorn to be a reliable and invaluable platform for conducting its daily operations. Additionally, Rade Manojlovic, Senior Sourcing Specialist at Rowben, became a product expert and started training employees on effective sourcing, best data practices, and making the most of internal resources.
Operational Impact
  • The collaboration with Bullhorn has not only improved Rowben Consulting's data integrity but also significantly enhanced its operational efficiency. The company now has a greater appreciation for data integrity and the capabilities of Bullhorn. The consultants are now able to source candidates to whom their competitors don’t have access, giving them a competitive edge in the market. The well-maintained database is expected to yield even better results over time. The process has also made training new recruits efficient and streamlined. Looking ahead, Rowben Consulting plans to expand operations further and increase headcount, with new recruits receiving comprehensive Bullhorn training. The company foresees a long-lasting relationship with Bullhorn, which will continue to be a valuable cog in its operations.
Quantitative Benefit
  • Rowben Consulting is now placing up to 60% of its candidates as a direct result of Bullhorn.
  • Training consultants to use Bullhorn effectively has improved their efficiency and allowed them to make more placements.

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