Rotherham Metropolitan Borough Council: Solving the Problems of Government Cuts and Pressured IT Teams
Company Size
1,000+
Region
- Europe
Country
- United Kingdom
Product
- EfficientIP SOLIDserver 550
- NetChangeIPLocator
Tech Stack
- DHCP service management
- IPAM
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Infrastructure as a Service (IaaS) - Cloud Middleware & Microservices
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Business Operation
Use Cases
- Infrastructure Inspection
- Public Transportation Management
Services
- System Integration
- Training
About The Customer
Rotherham Metropolitan Borough Council is the local authority of the Metropolitan Borough of Rotherham in South Yorkshire, England. It serves a population of around 260,000 people and provides the majority of local government services in Rotherham. These services include Council Tax billing, libraries, social services, transport, housing, processing planning applications, waste collection and disposal, and it is a local education authority. The council has been severely challenged with regular government cuts and needed to bring efficiency and savings to the way it delivers IT services to 4,100 active users. To successfully deliver those IT services, Rotherham had been using an IPAM solution from Infoblox. However, with the two Infoblox appliances being discontinued, the council decided to look for a more efficient and competitive replacement solution.
The Challenge
Rotherham Metropolitan Borough Council, serving a population of around 260,000 people, provides the majority of local government services in Rotherham, England. Like most local authorities and government bodies in the UK, the council has been severely challenged with regular government cuts and needed to bring efficiency and savings to the way it delivers IT services to 4,100 active users. To successfully deliver those IT services across 3,500 VOIP handsets combined with 4,500 computer devices at the same time, Rotherham had been using an IPAM solution from Infoblox. However, with the two Infoblox appliances being discontinued, Kevin Waller, Implementation Team Manager, made the decision to look for a more efficient and competitive replacement solution. Rotherham requires two data centres to handle the IT for the entire council, and 500+ DHCP-defined networks installed across the grid handling IP requests from clients, printers and other network devices. Just to ‘keep the lights on’, Kevin needed a robust system.
The Solution
With a clear set of cost efficiencies and savings requirements in mind, Rotherham started the tender process and evaluated IPAM solutions from multiple vendors like EfficientIP and BlueCat. After speaking to a few customers who highly spoke about the solution and taking Gartner’s DDI Market Analysis into consideration, they started to see EfficientIP as a viable solution to move to. The solution purchased by Rotherham consisted of two EfficientIP SOLIDserver 550 appliances, designed to provide DHCP service management for existing servers (eliminating the need for more appliances), and Active/ Active DHCP failover. In addition, Rotherham implemented the NetChangeIPLocator, which queries network switches and pulls information on what devices are connected to particular interfaces. The resulting data is then stored in the IPAM database.
Operational Impact
Quantitative Benefit
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