Rosnet Enhances SaaS Platform With Embedded Profitability Analytics
Company Size
200-1,000
Region
- America
Country
- United States
Product
- WebFOCUS
- PowerCenter
Tech Stack
- SaaS
- Cloud Computing
- Data Visualization
- BI Dashboards
- Self-Service Analytics Tools
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Visualization
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Food & Beverage
Applicable Functions
- Discrete Manufacturing
- Logistics & Transportation
Use Cases
- Fleet Management
- Inventory Management
- Predictive Maintenance
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- Software Design & Engineering Services
About The Customer
ROS Technology Services, Inc. (Rosnet) offers SaaS-based restaurant management solutions. The company serves 150 major restaurant franchises in North America. Rosnet's clients include popular brands such as Houlihan’s, IHOP, Applebee’s, Wendy’s, Panera Bread Co., and others. The company provides user-friendly query and analytics tools, based on Information Builders’ WebFOCUS business intelligence (BI) and analytics solution, which have made Rosnet’s PowerCenter restaurant management system the choice of successful restaurant operators around the world. Rosnet aims to help restaurants manage costs and improve the guest experience by capturing data from inventory, employment, and other back-of-the-house functions.
The Challenge
Rosnet, a provider of SaaS-based restaurant management solutions, faced the challenge of helping restaurant operators improve profitability and drive internal efficiencies. They needed to provide accurate data to analyze food costs, labor costs, and many essential service metrics. The company aimed to create a customizable, self-service BI portal that delivers analytics and insights for internal and client use. The challenge was to ensure that the IT team no longer had to spend time creating, modifying, and customizing reports for clients and that restaurants could easily access metrics on operational efficiency and profitability.
The Solution
Rosnet used WebFOCUS to create a customizable, self-service BI portal that delivers analytics and insights for internal and client use. The company runs WebFOCUS internally and in an external, software-as-a-service (SaaS) capacity for 20,000 users. PowerCenter’s embedded BI environment includes data visualization capabilities, BI dashboards, and self-service analytics tools for internal and external use. All of the BI assets – including portals, dashboards, reports, and analytics – reside in the cloud without requiring restaurants to install on-premises software or maintain the associated hardware infrastructure. The system tracks essential metrics, such as which server is providing a particular guest experience, when the guest settled the bill, and how long diners were in the establishment – all tied to a satisfaction survey. WebFOCUS parameterized queries return discrete sales, overhead, and labor metrics, so restaurant managers can analyze profitability over designated time periods.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
The Kellogg Company
Kellogg keeps a close eye on its trade spend, analyzing large volumes of data and running complex simulations to predict which promotional activities will be the most effective. Kellogg needed to decrease the trade spend but its traditional relational database on premises could not keep up with the pace of demand.
Case Study
HEINEKEN Uses the Cloud to Reach 10.5 Million Consumers
For 2012 campaign, the Bond promotion, it planned to launch the campaign at the same time everywhere on the planet. That created unprecedented challenges for HEINEKEN—nowhere more so than in its technology operation. The primary digital content for the campaign was a 100-megabyte movie that had to play flawlessly for millions of viewers worldwide. After all, Bond never fails. No one was going to tolerate a technology failure that might bruise his brand.Previously, HEINEKEN had supported digital media at its outsourced datacenter. But that datacenter lacked the computing resources HEINEKEN needed, and building them—especially to support peak traffic that would total millions of simultaneous hits—would have been both time-consuming and expensive. Nor would it have provided the geographic reach that HEINEKEN needed to minimize latency worldwide.
Case Study
Energy Management System at Sugar Industry
The company wanted to use the information from the system to claim under the renewable energy certificate scheme. The benefit to the company under the renewable energy certificates is Rs 75 million a year. To enable the above, an end-to-end solution for load monitoring, consumption monitoring, online data monitoring, automatic meter data acquisition which can be exported to SAP and other applications is required.
Case Study
Coca Cola Swaziland Conco Case Study
Coco Cola Swaziland, South Africa would like to find a solution that would enable the following results: - Reduce energy consumption by 20% in one year. - Formulate a series of strategic initiatives that would enlist the commitment of corporate management and create employee awareness while helping meet departmental targets and investing in tools that assist with energy management. - Formulate a series of tactical initiatives that would optimize energy usage on the shop floor. These would include charging forklifts and running cold rooms only during off-peak periods, running the dust extractors only during working hours and basing lights and air-conditioning on someone’s presence. - Increase visibility into the factory and other processes. - Enable limited, non-intrusive control functions for certain processes.
Case Study
Temperature Monitoring for Restaurant Food Storage
When it came to implementing a solution, Mr. Nesbitt had an idea of what functionality that he wanted. Although not mandated by Health Canada, Mr. Nesbitt wanted to ensure quality control issues met the highest possible standards as part of his commitment to top-of-class food services. This wish list included an easy-to use temperature-monitoring system that could provide a visible display of the temperatures of all of his refrigerators and freezers, including historical information so that he could review the performance of his equipment. It also had to provide alert notification (but email alerts and SMS text message alerts) to alert key staff in the event that a cooling system was exceeding pre-set warning limits.
Case Study
Coca-Cola Refreshments, U.S.
Coca-Cola Refreshments owns and manages Coca-Cola branded refrigerators in retail establishments. Legacy systems were used to locate equipment information by logging onto multiple servers which took up to 8 hours to update information on 30-40 units. The company had no overall visibility into equipment status or maintenance history.
