Rockfarm Supply Chain Solutions: Leveraging MercuryGate TMS for Multimodal Transportation Management
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- MercuryGate TMS
Tech Stack
- Transportation Management System (TMS)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Revenue Growth
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Professional Service
Applicable Functions
- Logistics & Transportation
- Business Operation
Use Cases
- Fleet Management
- Remote Asset Management
- Supply Chain Visibility
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Rockfarm Supply Chain Solutions is a logistics service provider headquartered in Illinois. Founded in 2008, the company specializes in offering comprehensive transportation management services across various modes of transportation. As a startup, Rockfarm aimed to establish a robust platform that could support their business plans and enable them to manage all service types efficiently. Over the years, Rockfarm has grown significantly, expanding its service offerings to include both domestic and international operations. The company prides itself on its ability to provide visibility throughout the transportation cycle and empower customers with control over execution aspects. With a focus on innovation and customer satisfaction, Rockfarm has become a key player in the logistics industry.
The Challenge
Rockfarm Supply Chain Solutions, a logistics service provider based in Illinois, faced the challenge of finding a transportation management system (TMS) that could handle all modes of transportation and service types. They needed a solution that could offer optimization and freight audit capabilities while supporting both domestic and international operations. As a startup in 2008, Rockfarm required a platform that could manage the entire transportation cycle, from sales to final delivery, with visibility throughout. Additionally, the system needed to empower customers by giving them control over certain aspects of execution and facilitate the onboarding of new clients.
The Solution
Rockfarm Supply Chain Solutions selected MercuryGate TMS as their transportation management system to address their needs. MercuryGate TMS was chosen for its ability to handle all current domestic and international requirements while providing additional capabilities for future growth. The platform offered Control Tower Visibility and data analytics, ensuring that Rockfarm could meet customer requirements throughout the service lifecycle. Launched in April 2008, Rockfarm quickly onboarded several large clients and set up processes to propel their business forward. The flexibility and adaptability of MercuryGate TMS allowed Rockfarm to expand its service offerings and enter the transactional market. The system's best-of-breed technology enabled Rockfarm to drive processes and enhance services for both current and prospective clients.
Operational Impact
Quantitative Benefit
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