Rising Success
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Microsoft Dynamics GP
- Microsoft Dynamics CRM
- Vicinity
Tech Stack
- Microsoft Dynamics GP
- Microsoft Dynamics CRM
- Vicinity
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Manufacturing Execution Systems (MES)
- Functional Applications - Product Lifecycle Management Systems (PLM)
Applicable Industries
- Food & Beverage
Applicable Functions
- Business Operation
- Discrete Manufacturing
Use Cases
- Inventory Management
- Manufacturing System Automation
- Process Control & Optimization
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Clabber Girl Corporation (Clabber Girl) has undergone many transformations since incorporation over 150 years ago. The company manufactured spices, coffees, and baking powder under many different brand names. By 1899 Clabber brand baking powder was introduced, and today the Clabber Girl brand, as renamed in 1923, is distributed nationwide and to many countries across the world. Foodservice offerings include baking powder, baking soda, cornstarch, OilFlex Oil Stabilizer, and Royal brand products, which include cheesecakes, puddings, and gelatins. Industrial formulations are designed specifically for the foodservice industry.
The Challenge
Providing high-quality products to the at-home baker and the industrial baking industry involved complex processes that didn’t match current software features. Using discrete manufacturing software was causing production delays and limiting their ability to use batch manufacturing, or formula manufacturing, to satisfy customer needs. Tracking ingredients, multiple packaging options, and configuring production schedules based on formulas was a challenge. Controlled material requirement planning was difficult, there were multiple users entering transactions that generated volumes of data, and there was no consistent way to collect and store component attributes. Clabber Girl’s business was growing, and operations were becoming more complex. With an aggressive business plan, Clabber Girl needed real-time data to make the crucial decisions to drive growth.
The Solution
Clabber Girl was in search of a manufacturing solution to streamline production, as well as a business management solution that would provide the insight needed to grow their business. In the first quarter of 2008, Vicinity was evaluated and selected as the solution best suited for Clabber Girl’s goals, and the system went live that fall. After implementing Microsoft Dynamics GP and Microsoft Dynamics CRM, Clabber Girl was able to use formulas to develop finished goods based on packaging requirements. Retooling dynamics for batch manufacturing, by formula with Vicinity instead of discrete manufacturing, was a significant factor in streamlining production operations. They now have the flexibility to package specific formulas in multiple containers. The new software permitted employees to quickly and easily record data as they complete tasks. In addition, Clabber Girl can analyze true cost data to maximize operations and profitability. The software developed by Vicinity has been able to satisfy all of the challenges that Clabber Girl once faced. As a result, business has grown and Clabber Girl improved productivity, profitability, and is able to provide superior customer service.
Operational Impact
Quantitative Benefit
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