Revolutionizing Online Coaching: Lauren Tickner's Success with ManyChat

Lauren Tickner is a highly respected online coach and the founder of the NASDAQ Top 10 Podcast 'Impact School'. She specializes in helping entrepreneurs create and scale profitable online coaching businesses. With a significant following on Instagram, she is a prolific figure in the online coaching industry. Despite her success, she was facing challenges in managing her client communications and onboarding process, which was largely manual and time-consuming. She was also grappling with declining email rates, which was affecting her ability to communicate effectively with her clients and potential leads.

Lauren Tickner, a renowned online coach and founder of the NASDAQ Top 10 Podcast 'Impact School', was facing challenges in managing her client communications and onboarding process. With a massive Instagram following of over 133K, she was inundated with direct messages, which she responded to manually. This process was time-consuming and detracted from her ability to focus on growing her business. Additionally, she was experiencing declining email rates, which further complicated her communication efforts. Despite her initial skepticism about chatbots, due to her negative experiences with Like and Follow bots on Instagram, she recognized the need for a more efficient and effective solution.

Lauren turned to ManyChat, a chatbot platform, to automate her client communications and onboarding process. The platform's easy-to-use tools, such as the Ref URL Growth Tool and the drag-n-drop Flow Builder, enabled her to attract qualified leads from her social channels and podcast, design onboarding sequences, and even facilitate course payments directly in Messenger. The platform also allowed for live monitoring, enabling her team to respond to client queries promptly, thereby improving client retention. By leveraging the analytics provided by ManyChat, Lauren was able to refine her messaging, enhance user flows, and improve the overall client experience.

• The implementation of ManyChat in Lauren's business operations has not only improved her client communication and onboarding process but also enhanced the overall client experience. The platform's live monitoring feature has enabled her team to respond to client queries promptly, thereby fostering a sense of value and appreciation among her clients. This has helped to improve client retention rates, as clients are less likely to seek out a new coach if they feel valued and well-served. Furthermore, the platform's analytics have provided valuable insights that have enabled Lauren to refine her messaging and enhance user flows, thereby making the client experience more memorable and effective.

• Generated over $180,000 in revenue for her online coaching business

• Attracted qualified leads from her social channels and podcast

• Improved client retention rates