Revman Handles Record Shipping Volume with Manhattan Associates
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Manhattan SCALE
- Motorola RF Technology
Tech Stack
- Microsoft Platform
- RF Technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
- Networks & Connectivity - RF Transceivers
Applicable Industries
- Consumer Goods
- Retail
Applicable Functions
- Warehouse & Inventory Management
- Logistics & Transportation
Use Cases
- Inventory Management
- Warehouse Automation
- Supply Chain Visibility
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Revman International is a prominent supplier of high-end bedding and bath products, licensed to market collections from prestigious brands like Tommy Hilfiger, Marimekko, Echo, Laura Ashley, and Nicole Miller. Founded in 1988, Revman has built a reputation for designing, marketing, and supplying superior home textile products. The company is committed to upholding the reputations of its partner brands by providing exceptional service and proactively meeting customer needs. Revman's products are distributed through leading department and specialty stores across the United States, making it essential for the company to maintain high standards of quality and customer satisfaction.
The Challenge
Revman International, a leading supplier of high-end bedding and bath products, faced significant challenges with its existing warehouse management system. The system lacked the stability and scalability required to meet the company's growing customer demands. Customization issues and a lack of support from the previous system provider made upgrading impossible. This instability threatened Revman's reputation for premium customer service, prompting the company to seek a more reliable and efficient warehouse management solution.
The Solution
Revman conducted a comprehensive survey of warehouse management solutions and selected Manhattan SCALE for its extensive experience, stability, and cost efficiency. The solution was chosen for its ability to enhance warehouse functionality and lower the total cost of ownership. Manhattan SCALE is used for both inbound receiving and outbound order processing, integrating with Motorola RF technology for efficient barcode scanning and sorting. The solution automates work orders for special kitting and ensures compliance with shipping label regulations for top retailers. The integration with Revman's ERP system on the Microsoft platform further enhances efficiency and reduces IT resource requirements.
Operational Impact
Quantitative Benefit
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