Returning stolen smartphones in Costa Rica
Region
- America
Country
- Costa Rica
Product
- Wialon Hosting
- WiaTag
Tech Stack
- Geofencing
- Real-time tracking
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
Technology Category
- Networks & Connectivity - Global Navigation Satellite System (GNSS)
Applicable Industries
- Retail
Applicable Functions
- Sales & Marketing
Use Cases
- Geofencing
- Theft Detection
Services
- System Integration
About The Customer
The customer in this case study is a supplier and distributor of mobile devices based in San Jose, the capital city of Costa Rica. They have a salesroom where they display some of their smartphones for the public. However, this has led to a significant problem as these devices have been frequently stolen, causing a significant financial loss for the company. The customer needed a solution to prevent further thefts and recover the stolen goods.
The Challenge
The client of the partner company Semacc, based in Costa Rica, is a supplier and distributor of mobile devices in San Jose, the capital city. The client has a salesroom where some smartphones are kept on display and are publicly available. This has led to a significant problem for the client as these devices have been frequently stolen. The theft of these cell phones has caused a significant financial loss for the client and a solution was needed to prevent further thefts.
The Solution
Semacc, the Gurtam partner company, offered a package solution to prevent the client from the thefts of cell phones. The solution involved the implementation of Wialon and WiaTag. Geofences were created around the mall area in Wialon, and the WiaTag application was installed on the cell phones. As a cell phone appears out of the assigned geofence, Wialon sends the command requesting the current device location. The client employees also receive the corresponding notification and deliver the information to the police for further investigation.
Operational Impact
Quantitative Benefit
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