Research insights brought to market in days instead of months with natural language in a dashboard
Company Size
11-200
Region
- America
Country
- United States
Product
- Narrative Science extension for Tableau
- Bloomberg Terminal-like SaaS interface
Tech Stack
- Natural Language Generation (NLG)
- Tableau
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Natural Language Processing (NLP)
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Professional Service
- Software
Applicable Functions
- Business Operation
- Product Research & Development
Services
- Data Science Services
- Software Design & Engineering Services
- System Integration
About The Customer
The customer is an artificial intelligence and analytics consulting firm based in Silicon Valley. They specialize in providing data preparation, cleaning, mining, and analysis services to productize and publish research. Their primary goal is to enable product leaders to access data and make better products. The firm serves clients across various industries, offering a comprehensive online research portal accessible via a SaaS interface similar to a Bloomberg Terminal. Their clients benefit from the firm's expertise in transforming raw data into actionable insights, helping them make informed decisions and improve their products.
The Challenge
The consulting firm was engaged in expensive and time-consuming manual analysis to provide insights to their clients. They needed an approach to deliver insights instantly and more efficiently. The manual process was not only costly but also delayed the delivery of valuable research insights, impacting their ability to help clients make timely decisions.
The Solution
The firm integrated the Narrative Science extension for Tableau into their platform, automating the production of research summaries. This addition of natural language generation (NLG) technology allowed them to automate manual, time-consuming data analysis and reporting activities. By embedding NLG, the firm enriched their existing BI and analytics platform with plain-English stories, making it easier for clients to understand and act on the insights provided. The solution enabled the firm to deliver research to clients in real-time, significantly improving decision-making processes and increasing operational efficiency.
Operational Impact
Quantitative Benefit
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