Renown Health Boosts Performance and Productivity With WebFOCUS
Company Size
1,000+
Region
- America
Country
- United States
Product
- WebFOCUS
- Developer Studio
- ReportCaster
Tech Stack
- Business Intelligence
- Analytics
- Data Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Human Resources
Use Cases
- Predictive Maintenance
- Process Control & Optimization
Services
- Data Science Services
- System Integration
About The Customer
Renown Health is the largest and only locally owned, not-for-profit integrated health network in northern Nevada. It is also recognized as a national healthcare leader. Based in Reno, Renown serves a 17-county region across Nevada and California. Renown Regional, part of the network, is the region's only Level II trauma center and home to the only children's hospital in northern Nevada. The organization uses the WebFOCUS business intelligence (BI) and analytics platform from Information Builders to access data in its Epic healthcare informatics system and combine it with financial data to support initiatives that tie salary to performance. This unique analytic environment enables managers to monitor budgeted versus actual expenditures. WebFOCUS also supports Renown’s efforts to sell IT services to area community hospitals.
The Challenge
Renown Health, a healthcare leader in northern Nevada, faced a challenge in accessing statistical and financial information to understand the factors impacting productivity and the bottom line. Administrators, department managers, and other leaders needed this information to enforce accountability, control staff positions, comply with state regulations, and negotiate with physicians and provider groups. The organization also faced difficulties in using SAP BusinessObjects for financial reporting, which led to the need for a more efficient solution.
The Solution
Renown Health implemented the WebFOCUS business intelligence (BI) and analytics platform from Information Builders. This platform was used to access hospital statistics from Renown’s Epic clinical system, combine them with financial data, and create dashboards and reports to monitor the performance and productivity of departments and personnel. The IT professionals in the finance department created dozens of dashboards that provide unique views of clinical and operational data. Managers use these dashboard reports to view departmental budgets, monitor costs, comply with state regulations, and access demographic information from a third-party service. WebFOCUS also accesses data from Renown’s clinical information systems to track hospital statistics, including admissions, discharges, transfers, procedures, and relative value units. These dashboards help Renown Health’s administrators to measure productivity and stay abreast of day-to-day costs.
Operational Impact
Quantitative Benefit
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