Relief for Growing Pains at a Leading Medical Devices Company
Company Size
1,000+
Country
- United States
- Worldwide
Product
- webMethods
- Digital Business Platform
- ActiveTransfer
- Apama Streaming Analytics
- ARIS process transformation and management software
Tech Stack
- Application Integration and Messaging
- B2B and Managed File Transfer
- Process Automation
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Digital Expertise
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Platform as a Service (PaaS) - Data Management Platforms
- Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Discrete Manufacturing
- Logistics & Transportation
Use Cases
- Predictive Maintenance
- Remote Asset Management
- Remote Collaboration
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
The customer is a global leader in medical technology, services, and solutions. It is one of the world's largest medical technology companies with thousands of employees around the world. The company holds thousands of patents and its therapies treat dozens of medical conditions, including chronic diseases like diabetes, obesity, cancer, and heart disease. Each year, millions of people's lives are improved by this company. The company is committed to addressing the changing needs of the 21st century by developing healthcare solutions that are connected and coordinated.
The Challenge
The company, a global leader in medical technology, services, and solutions, was facing several challenges. They were in the process of transforming into an outcome-based healthcare solutions provider and needed to quickly integrate acquisitions to maximize operating efficiencies. The company was also looking to change how the world delivers patient care. The company's systems were previously locked down by point-to-point integrations, which was not flexible and technology-dependent. The company needed a more flexible, technology-agnostic solution for lower-cost internal and partner integrations that could be quickly configured, turned on, and changed.
The Solution
The company adopted Software AG's Digital Business Platform, specifically webMethods, for application integration and messaging, B2B and managed file transfer, and process automation. webMethods became an enabler for business process management at the company as well as customer success management, thanks to cloud integration with Salesforce.com. The company also consolidated all file transfers on webMethods ActiveTransfer, a managed file transfer solution that relieves the pain of managing thousands of B2B transactions, like purchase orders and invoices, across a growing partner network. When the company made a major strategic acquisition in the mid-2010s, webMethods continued to pay off. The acquisition created a multi-billion-dollar provider of healthcare services and one of the world's largest medical technology companies. webMethods, which works with any technology, simplifies the company's largest and most mission-critical integration, allowing applications to be integrated quickly.
Operational Impact
Quantitative Benefit
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