Regional One Health Creates a Data-driven Culture with Domo
Company Size
1,000+
Region
- America
Country
- United States
Product
- Domo
Tech Stack
- Data Analytics
- Data Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Analytics & Modeling - Big Data Analytics
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Predictive Quality Analytics
- Real-Time Location System (RTLS)
Services
- Data Science Services
- System Integration
About The Customer
Regional One Health is the oldest hospital system in Tennessee, established in 1829 by the Tennessee Legislature. The hospital system, which was initially built to halt the spread of disease from sick travelers coming through the city via the Mississippi River, has grown significantly over the years. Today, it has a revenue of $1.7 billion and employs 3,807 people. The hospital system has nine locations spread across Shelby County and serves a vital role in the city's health infrastructure. In 2018, the organization embarked on a mission to transform the health system by digitizing the way they deliver health.
The Challenge
In 2018, Dr. Coopwood challenged his organization to transform the health system by digitizing the way they deliver health. By incorporating high-tech, innovative medical services and leveraging data in new ways throughout the organization, Regional One Health wanted to prepare the health system to serve the needs of Memphis for decades to come. However, with nearly 200 years of history and nine locations spread across Shelby County, it’s easy to imagine how many disjointed, siloed systems the hospital had in place.
The Solution
Regional One Health chose Domo in order to tie all its data systems together and automatically centralize its key healthcare success metrics. Dashboards and tools help their clinical and non-clinical leaders, along with frontline staff, make daily decisions that impact the organization’s financial and clinical performance. And because the data is automatically collected and shared in real time, there is now more trust in the data than when spreadsheets and paper were being sent back and forth. Domo is used from finance to clinical departments to improve insight and care. By using Domo to integrate EMR systems and pull in more data, clinical departments have been able to use their newfound insights to reduce hospital-acquired infections and other harm events.
Operational Impact
Quantitative Benefit
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