Reducing logins from malware-infected endpoints by 90 percent in just three months
Customer Company Size
Large Corporate
Region
- Europe
Country
- Czech Republic
Product
- IBM® Security Trusteer Pinpoint Malware Detection™ Advanced Edition
- IBM Security Trusteer Rapport®
Tech Stack
- Malware Detection
- Phishing Threat Detection
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Brand Awareness
Technology Category
- Cybersecurity & Privacy - Malware Protection
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- Cybersecurity Services
About The Customer
Komerční banka, a.s. (KB) is a leading bank in the Czech Republic and in Central and Eastern Europe, serving more than 1.6 million clients. The bank, which is a member of the Société Générale Group, offers a wide range of retail, corporate and investment banking services. In the autumn of 2013, banks in the Czech Republic, like many banks worldwide, saw a surge in malware-based attacks. As KB executives assessed the threat landscape and bank security, they saw that their existing security solutions would not protect their clients from these threats.
The Challenge
In the autumn of 2013, banks in the Czech Republic, like many banks worldwide, saw a surge in malware-based attacks. As KB executives assessed the threat landscape and bank security, they saw that their existing security solutions would not protect their clients from these threats. They needed specialized tools focused on online financial fraud and malware to resist these malware-based attacks. The bank turned to its peers at Société Générale to learn what tools they used to help prevent financial fraud. It was through these conversations that KB decided to implement IBM® Security Trusteer® solutions.
The Solution
KB decided to implement IBM® Security Trusteer® solutions. Using the Trusteer solutions, KB can protect its clients against phishing and malware-driven attacks. The IBM Security Trusteer Pinpoint Malware Detection™ Advanced Edition solution provides KB security staff with real-time actionable alerts when malware-infected devices access the bank’s website. The solution interacts with more than 1.3 million KB online banking users. The IBM Security Trusteer Rapport® solution can be downloaded by clients to assist with malware removal, as well as to help prevent future malware infections. KB developed a comprehensive communications plan that would help increase client adoption of the Trusteer Rapport solution, which offers frontline protection to help prevent malware infections at the outset.
Operational Impact
Quantitative Benefit
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