Case Studies > Redner’s Markets Experiences Immediate Benefits with RF-SMART

Redner’s Markets Experiences Immediate Benefits with RF-SMART

Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • RF-SMART
  • JD Edwards EnterpriseOne
Tech Stack
  • Automated Data Collection (ADC)
  • Cycle Counting
  • Warehouse Reporting
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Functional Applications - Inventory Management Systems
  • Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
  • Food & Beverage
  • Retail
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Predictive Maintenance
  • Track & Trace of Assets
  • Warehouse Automation
Services
  • Software Design & Engineering Services
  • System Integration
  • Training
About The Customer
Redner’s Markets, Inc. is a grocery chain with over 50 retail locations across the Northeast United States. Redner’s Markets Inc. began in 1970 with two small supermarkets in Pennsylvania. Today, Redner’s operates 43 warehouse markets and 14 Redner’s Quick Shoppe convenience stores across Pennsylvania, Delaware, and Maryland. This success can be attributed, in part, to their commitment to being at the forefront of change within the food and beverage industry. For example, Redner’s was the first Pennsylvania supermarket to have scanners and a recycling program. They have also strived to stay on the cutting edge of technology within their warehouse operations.
The Challenge
In 1999, Redner’s purchased JD Edwards and is currently running EnterpriseOne version 8.12. By 2009, with business continuing to grow, Redner’s began researching automated data collection solutions. With the amount of stores they were running, products they were selling, and increasing legislation in the food and beverage industry, Redner’s needed an ADC solution that would help them streamline operation between their two warehouses and numerous stores. Redner’s found RF-SMART through an internet search and chose it for its functionality, which extended beyond competing ADC solutions.
The Solution
Redner’s first goal for the RF-SMART implementation was to increase efficiency within inventory control. Step one of this process was to cut down on manual data entry, which Redner’s had been using for all transactions. With the RF-SMART implementation, Redner’s was able to sync transactional information with JDE, making data digital and available in real time. This provided the visibility into operations that has now become almost imperative in the food and beverage industry. Cost-savings is also a byproduct of digital order processing and product visibility, as slow turn-around time could mean missed sales opportunities. Additionally, Redner’s uses RF-SMART’s label printing and cycle counting capabilities within their warehouses. Through RF-SMART, shipping labels can be prepared and printed on the warehouse floor to expedite the delivery process. Leveraging RF-SMART’s cycle counting functionality has enabled Redner’s to maintain an accurate count of various products across their two different warehouse locations.
Operational Impact
  • Increased accuracy to over 99%, creating significant time savings.
  • Report on picker’s performance using Warehouse Reporting.
  • Redner’s uses warehouse reporting to track picker’s performance by measuring the number of pieces picked per hour.
  • Warehouse reporting also gives visibility into transaction history, creating employee accountability and making issues that arise easier to solve.
  • Redner’s continues to move forward with RF-SMART in their effort to streamline operations. They are currently implementing dual units of measure and are planning to roll-out lot processing and date control in the near future.
Quantitative Benefit
  • Redner’s 2011 accuracy rating increased to 99.05% from 97.2%.

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