Case Studies > Redis Enterprise is Mission Critical for Mede Analytics’ eCommerce Analytics Platform

Redis Enterprise is Mission Critical for Mede Analytics’ eCommerce Analytics Platform

Customer Company Size
Mid-size Company
Region
  • America
  • Europe
Country
  • United Kingdom
  • United States
Product
  • Redis Enterprise
Tech Stack
  • Cloud-based Analytics
  • High-speed Transactions
  • Search/Secondary Indexing
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Database Management & Storage
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • E-Commerce
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
  • Sales & Marketing
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer
MedeAnalytics, a pioneer in healthcare analytics, develops cloud-based healthcare analytics solutions across the healthcare system. The company offers patient performance management solutions for healthcare providers in the U.S. and U.K. Mede Analytic’s intelligent cloud-based analytics platform combines data to deliver state-of-the-art analytics, all in a business context. As MedeAnalytic’s application user count was growing, their previous database couldn’t handle the new level of traffic; high latency and slow response times became an incremental issue. With Redis Enterprise, MedeAnalytics can effortlessly manage these challenges.
The Challenge
In order to meet the rigorous standards of next-generation applications, businesses need to adopt analytics inline to generate an intelligent customer experience. Therefore, MedeAnalytics needed to guarantee a high level of performance for its customer-facing analytics platform. In order to accomplish that, MedeAnalytics needed high-performance databases that were capable of handling a variety of application scenarios. Below are the business challenges that led MedeAnalytics to evaluate and ultimately select Redis Enterprise: Encountered the following challenges before choosing Redis Enterprise: High latency and slow response times from other databases.
The Solution
MedeAnalytics decided to go with Redis Enterprise in order to keep up with industry standards. This meant having a management system capable of facilitating high-speed transactions. For its eCommerce application, MedeAnalytics uses Redis Enterprise as a primary database. Below are the key features and functionalities of Redis Enterprise employed by MedeAnalytics: Uses Redis Enterprise for the following: High-speed transactions, Search/secondary indexing. Redis Enterprise serves as a primary database. Increased their usage of Redis Enterprise for the following reasons: Application usage and user count is growing, They want to scale to multiple locations/sites, They have additional data models/uses for Redis Enterprise. Using Redis Enterprise in the following types of solutions: eCommerce.
Operational Impact
  • With Redis Enterprise’s consistently high performance, MedeAnalytics’ customer-facing application has experienced a welcome reduction in downtime.
  • Redis Enterprise’s built-in data structures and modules give MedeAnalytics an advantage in delivering real-time personalization quickly and with low development overhead.
  • Values the following Redis Enterprise capabilities: High availability (persistence, auto-failover, cross-zone/multiregion/multi-datacenter in-memory replication), Stability & high performance, 24×7 support for mission-critical Redis layers.
Quantitative Benefit
  • Tremendous cost savings: Highly beneficial.
  • Faster time to market: Highly beneficial.
  • Reduced downtime: The most beneficial.
  • Ability to offer fewer specialized personnel: Highly beneficial.
  • Higher, more stable performance: Highly beneficial.

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