Redcat Racing Revs Up with RF-SMART
Customer Company Size
SME
Region
- America
Country
- United States
Product
- NetSuite
- RF-SMART
- Pick Manager
Tech Stack
- Cloud-based Solution
- Native NetSuite Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Inventory Management Systems
Applicable Industries
- Consumer Goods
- Retail
Applicable Functions
- Warehouse & Inventory Management
- Logistics & Transportation
Use Cases
- Inventory Management
- Supply Chain Visibility
- Warehouse Automation
Services
- System Integration
- Training
About The Customer
Redcat Racing designs and distributes RC cars through several distribution channels, including a dealer network and direct sales. As an early adopter of cloud-based solutions, Redcat Racing chose NetSuite to streamline their operations. The company worked closely with Eide Bailly for the implementation of NetSuite, which served as their one-stop solution for managing various business processes. Redcat Racing's commitment to innovation and efficiency led them to seek further improvements in their warehouse management system, ultimately leading to the adoption of RF-SMART.
The Challenge
After a successful NetSuite implementation, Redcat Racing sought a solution to track inventory within their warehouse and import data from NetSuite to their shipping solution. Their original WMS solution was error-prone, causing constant rescanning of orders and needless secondary work for the warehouse manager. Additionally, the relay of information scanned on handhelds to NetSuite was extremely slow, and the software had functionality limitations, such as inadequate cycle counts. Recognizing these issues, Eide Bailly recommended replacing the existing WMS solution with RF-SMART, which promised better functionality and efficiency.
The Solution
Redcat Racing implemented RF-SMART to replace their existing WMS solution, significantly improving productivity and efficiency. RF-SMART's Pick Manager allowed for multi-order picking, reducing manual sorting of pick slips and enabling more efficient batching of orders. This led to increased accuracy in picking and packing orders, as items were scanned at multiple stages to ensure correctness. Additionally, RF-SMART streamlined the receiving process by automating bin assignments and providing visual aids to catch mislabeled parts. The solution also facilitated faster and more flexible cycle counts, allowing Redcat Racing to perform counts without interrupting daily operations. The integration with NetSuite ensured that all transactions were reflected in real-time, further enhancing productivity.
Operational Impact
Quantitative Benefit
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