Case Studies > Recasting a High-end Foundry into a Data-driven Manufacturer

Recasting a High-end Foundry into a Data-driven Manufacturer

Company Size
11-200
Region
  • America
Country
  • United States
Product
  • NWA Focus EMI
Tech Stack
  • Real-time Analytics
  • Global Analytics Layer
  • Role-based Visualization
  • Alarm Notification Services
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries
  • Aerospace
  • Automotive
  • Semiconductors
Applicable Functions
  • Process Manufacturing
  • Product Research & Development
  • Quality Assurance
Use Cases
  • Machine Condition Monitoring
  • Predictive Maintenance
  • Process Control & Optimization
  • Supply Chain Visibility
Services
  • Software Design & Engineering Services
  • System Integration
  • Training
About The Customer
Palmer Foundry, located in Massachusetts, specializes in designing and manufacturing high-end, precision aluminum castings for various industries, including semiconductor, automotive, energy, aerospace, and robotics. The foundry is known for its demanding specifications and diligent control of raw materials and processes. Despite their success and customer satisfaction, Palmer faced pressure from existing and prospective customers to meet stringent quality assurance guidelines. The company realized the need to prove their quality control processes and saw an opportunity to adopt a manufacturing intelligence system to enhance their decision-making and business strategy.
The Challenge
Palmer Foundry faced significant challenges in meeting customer quality assurance guidelines due to data being scattered across multiple spreadsheets and laptops, making it difficult to access and analyze. The company also had limited statistical process control (SPC) skills and an overburdened IT department, which made the introduction of new software a concern. Despite their success in delivering high-quality products, Palmer needed to prove their quality control processes to meet industry guidelines and customer requirements. They saw an opportunity to adopt a manufacturing intelligence system to improve decision-making and business strategy.
The Solution
Palmer Foundry implemented NWA Focus EMI® from Northwest Analytics, a full-featured manufacturing intelligence solution. The installation was completed over the phone, and within three weeks, Palmer was operating with direct data-source connectivity, global analytics, real-time role-based visualization, and alarm notification services. NWA Focus EMI allowed Palmer to access data directly from original sources, pass it through a global analytics layer, and deliver actionable information through an intelligence viewer. This provided Palmer with real-time information, visual displays, and a color-coded warning system for deviations from project or raw materials parameters. The solution enabled Palmer to validate raw materials, gain greater process visibility and control, and provide documented process quality control data to customers.
Operational Impact
  • Palmer Foundry transformed into a data-driven organization, leveraging consistent data, automated global analytics, and real-time actionable information.
  • The company gained the ability to validate raw materials before they entered the manufacturing line, preventing disruptions and allowing for adjustments to accommodate material variables.
  • Palmer achieved greater real-time control over manufacturing processes, preventing costly end-product issues and enabling immediate action to control scrap and rework rates.
  • The solution ensured that decision-makers across the company worked from the same source data, leading to more informed decisions about resource allocation, workforce flow, supply chain management, and shipping.
  • Palmer's new manufacturing intelligence capabilities helped them win new business contracts by providing prospects with documented process quality control data.
Quantitative Benefit
  • $1.4M new business won in the first year showcasing capabilities with NWA Focus EMI.
  • $70K saved by avoiding a single product recall event.
  • 7% decrease in scrap rate.
  • $25K saved each quarter through greater efficiency in business process.

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