Realty Solutions Enhances Lease Creation Efficiency with Buildium
Applicable Industries
- Buildings
Use Cases
- Leasing Finance Automation
- Time Sensitive Networking
About The Customer
Realty Solutions is a property management company that manages a portfolio of over 2,500 properties, including multifamily and single-family units. The company prides itself on building lasting relationships with renters and owners. They strive to offer personalized service to the properties in their portfolio. However, the administrative burden of managing leasing documents and vendor invoices was making it difficult for them to maintain this level of service. The company also faced challenges in managing outreach due to the diverse nature of their portfolio.
The Challenge
Realty Solutions, a property management company, was struggling with the time-consuming process of managing leasing documents and vendor invoices. This was affecting their ability to provide personalized service to the properties in their growing portfolio. The company prides itself on building lasting relationships with renters and owners, but the administrative burden was making it difficult to maintain this level of service. Additionally, managing outreach was proving to be a challenge. With a mixed-use portfolio of HOAs, single-family, and multifamily units, the team had a lot of ground to cover to ensure they stayed responsive.
The Solution
To address these challenges, Jeannie Connors, VP of Operations & Law at Realty Solutions, introduced Buildium to her property management team. Buildium is a property management solution that offers features such as eSignature and ePay. The eSignature feature, powered by Hellosign, was used to streamline the time-consuming lease management process. On the other hand, ePay was used to simplify vendor payments. Jeannie worked closely with the customer support team at Buildium to navigate the new technology and train her team to integrate each feature effectively. Over the past year, Jeannie has started making EFT vendor payments through ePay, a feature that has freed up even more resources and led to profitable partnerships with service providers.
Operational Impact
Quantitative Benefit
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