Case Studies > RASSAUN SERVICES INC. - A Case of Transformation– From a Valued Contractor to Avetta’s Cherished Client

RASSAUN SERVICES INC. - A Case of Transformation– From a Valued Contractor to Avetta’s Cherished Client

Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • Avetta Connect
  • Contractor Upgrade Program (CUP)
Tech Stack
  • Cloud-based Platform
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Facility Management
  • Business Operation
Services
  • System Integration
  • Cloud Planning, Design & Implementation Services
About The Customer
Rassaun Services Inc. is a specialist contracting enterprise with over 50 years of rich history in custom fabrication, industrial mechanical, and industrial electrical services. The company has demonstrated safety best practices for many of its clients, helping them build and maintain efficient, safe, and secure worksites. Rassaun’s services have been widely leveraged by major players in the industrial, mechanical, and electrical domains. Their legacy and popularity have attracted many subcontractors looking to work in areas such as custom fabrication and heavy-duty industrial and mechanical applications.
The Challenge
Rassaun Services Inc. faced a significant management challenge due to the growing number of empaneled contractors. The task of double-checking credentials, safety and compliance practices, evaluating requisite skills, and managing a huge amount of manual paperwork and documentation associated with onboarding subcontractors proved to be cumbersome. The management needed to spend significant time maintaining and accessing data physically, which increased effort and operational cost. They needed a systematic, structured, and comprehensive worker management program to monitor and manage their subcontractor base effectively.
The Solution
Rassaun Services Inc. partnered with Avetta and upgraded to the Avetta Connect platform through the Contractor Upgrade Program (CUP) in February 2020. The familiarity of the platform and comprehensive market research were key drivers in their decision. The Avetta Connect platform allowed Rassaun to seamlessly review suppliers and upload crucial data accessible to all irrespective of place or device. Avetta’s contractor management program, entailing prequalification and worker management solutions backed by a strong cloud-based platform, was the go-to option for Rassaun after evaluating several other platforms. The process of subcontractor onboarding and management became simpler, eliminating the arduous task of managing physical contractor documents.
Operational Impact
  • 75% reduction in time spent managing subcontractors.
  • Easy access to historical contractor data.
  • Operational cost reduction.
  • Paperless documentation of critical contractor data.
  • Focus on priority business areas such as new client acquisitions, operation scaling, and training.
Quantitative Benefit
  • 75% reduction in time spent managing subcontractors.
  • Reduction from 120 hours to 32 hours per year in managing subcontractors.

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