Domo > Case Studies > Randstad Sourceright's Transformation with Domo

Randstad Sourceright's Transformation with Domo

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Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • Domo
Tech Stack
  • Data Analytics
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Professional Service
Applicable Functions
  • Business Operation
Use Cases
  • Predictive Quality Analytics
Services
  • Data Science Services
About The Customer
Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. The company is based in Atlanta, Georgia and was founded in 2001. They serve multiple customers across multiple geographies and were facing challenges in connecting their various systems into real-time and accurate data.
The Challenge
Randstad Sourceright, a global talent leader, was facing the challenge of connecting multiple systems across multiple customers and geographies into real-time and accurate data. The company was operating as a reactive and backward-looking metrics company. The lack of real-time data made it difficult for the company to foresee any issues that might affect meeting a customer deadline. This lack of predictive insights was affecting their ability to meet or exceed customer expectations.
The Solution
Randstad Sourceright implemented Domo, a data analytics platform, to transform their business from a reactive and backward-looking metrics company to a forward-looking metrics company. With Domo, they were able to immediately see if there was an issue with a data source and reach out to the data owner to get it resolved immediately. This allowed them to be predictive and foresee any issue they might have meeting a customer deadline. They could then pull the right levers to get the resolution they needed and ultimately meet, or exceed, the customer’s expectations.
Operational Impact
  • Randstad Sourceright has been able to expand their view into data globally.
  • They now have the ability to drill down into customer data on a mobile device, and get answers to business questions, nearly instantly.
  • The company has transformed from running as a reactive and backward-looking metrics company to a forward-looking metrics company.

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