Radware > Case Studies > Radware’s Application Front End (AFE) Solution Selected By deltathree to Support Business Growth through Enhanced SIP Load Balancing Capabilities and Optimal User Experience

Radware’s Application Front End (AFE) Solution Selected By deltathree to Support Business Growth through Enhanced SIP Load Balancing Capabilities and Optimal User Experience

Company Size

1,000+

Region

America
Asia
Europe

Country

Brazil
China
Germany
Israel
United Kingdom
United States

Product

Radware’s Application Front End (AFE) Solution
deltathree’s Hosted Consumer VoIP Solution
deltathree’s Reseller Program

Tech Stack

Session Initiation Protocol (SIP)
Voice over Internet Protocol (VoIP)

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Productivity Improvements

Technology Category

Networks & Connectivity - Cellular
Networks & Connectivity - WiFi

Applicable Industries

Telecommunications

Applicable Functions

Business Operation
Sales & Marketing

Use Cases

Real-Time Location System (RTLS)
Vehicle Telematics

Services

Cloud Planning, Design & Implementation Services
System Integration

About The Customer

Founded in 1996, deltathree, Inc. (NASDAQ: DDDC), is a leading provider of integrated Voice over Internet Protocol (VoIP) telephony services, products, hosted solutions and infrastructure. deltathree offers high quality Internet telephony solutions that are viable and cost-effective alternatives to traditional telephone services. Supporting hundreds of thousands of active users around the world, deltathree serves customers through its two primary distribution channels: the Service Provider / Reseller channel and the direct-to-consumer channel. deltathree’s advanced solutions offer service providers and resellers a full spectrum of private label VoIP products and services, as well as a back-office suite of services. Utilizing advanced Session Initiation Protocol (SIP) technology, deltathree provides all the components to support a complete VoIP service deployment. deltathree’s Consumer Group consists of the award-winning iConnectHere direct-to-consumer offering and joip, the newly formed consumer brand that powers the VoIP service of Panasonic’s GLOBARANGE hybrid phone. deltathree operates globally, with main offices in New York (New York, USA) and Jerusalem (Israel). The company has technical hosted sites all over the world, including locations in Hong Kong (China), Sao Paulo (Brazil), Atlanta (Georgia, USA), London (UK) and Frankfurt (Germany).

The Challenge

deltathree, a leading provider of SIP-based Voice over Internet Protocol (VoIP) solutions for service providers and consumers worldwide, was looking for a network solution that would deliver a reliable IT infrastructure to optimally support its growing number of Hosted Consumer VoIP Solution and Reseller customers. The company’s main technical issue was to find a load balancer for both SIP and HTML traffic that would support high load traffic and provide seamless redundancy. Their focus was on sustaining 100% uptime for customers and continuing to build its business through this maintained reliability. In addition, deltathree required that any solution chosen would also provide help with IT infrastructure maintenance and upgrade procedures as well as reduce the need for manual configuration.

The Solution

deltathree’s aims to expand its Hosted Consumer VoIP Solution and Reseller customer base, and maintain undisruptive user experiences were addressed with Radware’s AFE Solution, which guarantees transaction completion and performs intelligent real-time transaction identification all the while assuring business continuity and 100% network uptime to maximize revenue generation. Radware’s solution was tested for load capacity, redundancy and load balancing capabilities for a wide range of enterprise critical applications including web service, TFTP, DNS, SIP and STUNS capabilities. Radware’s solution successfully passed all these tests, proving Radware’s stability and efficiency to deltathree. By deploying Radware’s enhanced AFE Solution, using advanced layer 4-7 switching policies, deltathree was able to uphold its server infrastructure without traffic surges, server bottlenecks, connectivity disconnects and downtime, perpetuating high network performance and application access while eliminating user experience interference. As a result, Radware’s solution allowed deltathree’s Hosted Consumer VoIP Solution and Reseller customers to continue experiencing the benefits of high load capacity, seamless redundancy, load balancing, and thorough server maintenance used for web services, DNS queries, TFTP services, SIP and more.

Operational Impact

The AFE Solution optimally supports high load traffic to provide deltathree’s Hosted Consumer VoIP Solution and Reseller customers with smooth, undisruptive user experiences.
Radware’s AFE Solution assisted in developing the enhanced environment needed to sustain and foster deltathree’s continuing growth.
Radware’s AFE Solution not only addressed deltathree’s network concerns but it also responded to deltathree’s business growth plans.

Quantitative Benefit