Case Studies > Quorn increases velocity and scalability with MessageBroker

Quorn increases velocity and scalability with MessageBroker

Customer Company Size
Large Corporate
Region
  • Europe
Country
  • United Kingdom
Product
  • BluJay MessageBroker
Tech Stack
  • Integration as a Service (IaaS)
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
  • Digital Expertise
Technology Category
  • Infrastructure as a Service (IaaS)
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Business Operation
Use Cases
  • Supply Chain Visibility
  • Remote Collaboration
Services
  • System Integration
About The Customer
Quorn is a food manufacturer specializing in meat-free protein called mycoprotein. The company produces a variety of meat-free frozen foods such as chicken-style nuggets and patties, as well as vegan products. These products are sold in natural food stores and supermarket chains across 19 countries. Founded in 1985 and headquartered in Stokesley, North Yorkshire, England, Quorn has established itself as a significant player in the meat-free food industry. The company aims to provide sustainable and healthy food options to consumers worldwide.
The Challenge
Quorn’s on-premise EDI solution lacked the agility to scale with the company’s future project plans. The company wanted to outsource the management of EDI integration to decrease the number of support calls reported to their IT department. Quorn was also looking for a solution that could be implemented fast. They wanted their customers onboarded in the shortest timeframe possible to avoid any disruption to their day-to-day business processes. Along with speed and expertise, company leaders also wanted greater visibility into EDI messaging to ensure orders were arriving on time.
The Solution
Quorn selected BluJay’s MessageBroker, a fully-managed, enterprise Integration as a Service (IaaS) solution that seamlessly integrates Quorn with its trading partners. MessageBroker delivers a communications, transformation, and trading partner management service that automates e-commerce. It connects any system to any system and any business to any business using all standard message formats, allowing for better collaboration and visibility. With MessageBroker, Quorn experiences a flexible solution that can be adapted to fit customers’ strategic direction, increased visibility into order status and completion, significant reduction in IT customer support tickets, and rapid onboarding of new trading partners. The speed and agility of MessageBroker also allow for seamless integration of new customers, removing previous barriers to company growth.
Operational Impact
  • Quorn gained faster growth without impacting its IT department.
  • The company achieved better visibility of EDI messaging.
  • There was a significant reduction in IT support calls.
  • Quorn's IT department can now focus on company-specific needs instead of managing the EDI system.
  • The speed and agility of MessageBroker allow for seamless integration of new customers.
Quantitative Benefit
  • Quorn's products are sold in 19 countries.
  • Founded in 1985.

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