Case Studies > Quixy powers 20% improvement in staff productivity and a 40% increase in their satisfaction

Quixy powers 20% improvement in staff productivity and a 40% increase in their satisfaction

Company Size
1,000+
Region
  • Asia
Country
  • India
Product
  • Quixy
Tech Stack
  • Low-Code Development Platform
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Employee Satisfaction
  • Productivity Improvements
Technology Category
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Software
Applicable Functions
  • Business Operation
Use Cases
  • Process Control & Optimization
  • Remote Collaboration
Services
  • Software Design & Engineering Services
  • System Integration
  • Training
About The Customer
Navayuga Infotech, a CMMI Level 5 and ISO 9001:2015 company, is a leading global information technology solutions and services provider offering innovative, flexible, and affordable software solutions to customers across the globe. Established in 1997, Navayuga Infotech is the arm of the business conglomerate, Navayuga Group with group revenues close to USD 1.2 billion and an order book value of more than USD 8 billion.
The Challenge
Navayuga Infotech (NIT) was using a legacy application to manage overall business processes across various departments. The application was developed several years ago and did not keep pace with the evolving business scenario. Therefore business was looking to upgrade the legacy application through use on in-house developers or replace it with a new system. Both options required significant effort, cost, and time. NIT approached Quixy for the right solution.
The Solution
Using Quixy, business processes across departments including HR, General Administration, Business Development, Accounts, IT, Project Management, and Quality were automated on one platform. A team of citizen developers with representation from each department was appointed and trained on the Quixy platform. These citizen developers under the guidance of the central IT team, automated their respective processes and build applications for their departments that were seamlessly integrated with other department processes as per the requirements. Some of the processes that were automated included Application Tracking for Recruitment team, Leave & Payroll Management, Onboarding and Offboarding for HR, Front Office Management for Admin, Travel & Expenses Management, and Accounts Submissions for Accounts, Project & Task Management, MoM, etc. for PMO, Audit and Compliance Management for Quality, CRM & Lead Management, and Tender Management for Business Development, Service Request and Incident Management for IT Operations.
Operational Impact
  • The implementation streamlined the overall operations across departments and eliminated the use of manual and email-based processes.
  • Employee productivity improved by 20%, and satisfaction improved by 40%.
  • Employees were able to save time from mundane manual tasks and instead spend it on other core business activities.
  • The whole implementation, executed in a phased manner, was completed within 6 weeks.
Quantitative Benefit
  • Employee productivity improved by 20%.
  • Employee satisfaction improved by 40%.

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