Quik Pik-All Over Towing Utilizes GPS Tracking to Improve Dispatching and Drive Revenue
Customer Company Size
SME
Region
- America
Country
- United States
Product
- GPS Insight Fleet Tracking Solution
Tech Stack
- GPS tracking technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Revenue Growth
- Productivity Improvements
Technology Category
- Sensors - GPS
Applicable Industries
- Automotive
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Vehicle Telematics
Services
- System Integration
About The Customer
Quik Pik-All Over Towing is a Phoenix, AZ based towing company that has been in business for 10 years. The towing company has experienced rapid growth and success due to their focus on safety, efficiency, and customer service. Quik Pik-All Over Towing has a mixed fleet that is able to provide service for any weight vehicles in need of towing. They have existing relationships with many government organizations, clubs, dealerships, roadside assistance companies, and major insurance companies.
The Challenge
Quik Pik-All Over Towing had tried three GPS tracking systems prior to GPS Insight. The company was in the market for a product that had superior software and would give them full control of their fleet. The real issue with the other providers was their refresh rate and location accuracy. The refresh rates were too slow for Joe’s business, showing trucks in locations they were no longer in. Accurate GPS tracking technology is extremely important for Quik Pik-All Over Towing, as the nature of the towing business, being primary responders to accident scenes with PD, Fire, and Rescue, absolutely requires them to know the exact location of all their trucks for making instantaneous decisions for dispatching, ensuring quick response times to calls.
The Solution
Once Quik Pik-All Over Towing was made aware of The GPS Insight Fleet Tracking Solution, their stress from searching for a reliable GPS tracking partner came to an end. GPS Insight always recommends running a proof of concept pilot before purchasing the software so that management can compare it to other solutions and get a feel for the ROI they can expect. The most significant benefit of implementing GPS Insight is the accurate and up to date location information that has allowed Quik Pik-All Over Towing to improve their dispatching. They are able to view their fleet on a map to make sure that they are spread out evenly across the valley.
Operational Impact
Quantitative Benefit
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