Case Studies > Quality Baked into Every Healthy Product

Quality Baked into Every Healthy Product

Company Size
200-1,000
Region
  • America
Country
  • United States
Product
  • Enact
  • Slack
Tech Stack
  • Cloud-based Quality Management
  • Real-time Data Analytics
  • Digital Dashboards
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Process Manufacturing
  • Quality Assurance
Use Cases
  • Predictive Maintenance
  • Process Control & Optimization
  • Real-Time Location System (RTLS)
Services
  • System Integration
  • Training
About The Customer
Bakery on Main, founded in 2003 and based in East Hartford, Connecticut, specializes in premium, gluten-free products such as cereals, oatmeal, granola bars, and snacks. The company has grown rapidly and employs over 100 people. Their mission is to create healthy food that tastes great, and they have a strong focus on quality assurance to maintain their product standards.
The Challenge
Until early 2020, Bakery on Main captured quality data on paper, making it challenging to respond to production issues promptly. The company needed a solution to view data in real-time and prevent production issues that could drive down revenue. They sought a cloud-based, digital quality solution to improve visibility and accountability, enabling them to detect and address quality issues as they happened.
The Solution
Bakery on Main chose Enact, a cloud-based quality management solution from InfinityQS, to address their quality data challenges. Enact's simple interface allows users to view dashboards and test results instantly. The company installed large-screen TVs around the plant to display the dashboard, ensuring everyone from operators to quality executives could see the data. Enact sends real-time alert notifications when a process goes out of control, enabling quick responses. The tool's ease of use and navigation made it accessible to all team members, regardless of their technological proficiency.
Operational Impact
  • Enact's real-time visibility improved accountability across the plant, allowing the team to set better control limits and respond quickly to issues.
  • The customizable alert notifications enabled the team to address production problems before they escalated, ensuring smooth operations.
  • The Proof of Concept approach helped Bakery on Main successfully implement Enact, demonstrating its value and functionality to stakeholders.
  • The team appreciated the ease of data entry and the ability to view and analyze data through customizable dashboards, saving time and improving focus on process optimization.
  • The guided experience with an InfinityQS Applications Engineer provided a solid foundation for the Enact deployment, ensuring a smooth transition and successful implementation.
Quantitative Benefit
  • Bakery on Main's quality data is now captured and analyzed in real-time, reducing the time spent on manual data entry and review.
  • The company can quickly identify and address production issues, minimizing downtime and potential revenue loss.
  • The successful implementation of Enact has led to increased efficiency and productivity across the plant.

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