IBM > Case Studies > Public Safety Organization Transforms Crime Investigation with IBM InfoSphere

Public Safety Organization Transforms Crime Investigation with IBM InfoSphere

Product

IBM InfoSphere Master Data Management Standard Edition

Tech Stack

Data Integration
Data Management

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Security & Public Safety

Applicable Functions

Business Operation

Use Cases

Intrusion Detection Systems
Public Warning & Emergency Response

Services

System Integration
Data Science Services

About The Customer

The customer is a public safety organization that oversees law enforcement activities across the country. The organization is responsible for ensuring the efficient and effective operation of police forces, and for facilitating collaboration between different forces to solve crimes. The organization recognized the need for a centralized system to manage and share crime and investigation records, following a high-profile murder case where the primary suspect went unidentified for two weeks due to lack of timely intelligence and collaboration between police forces.

The Challenge

The public safety organization was facing a challenge in bringing criminals to justice efficiently due to the lack of collaboration among law enforcement officers (LEOs) across the country. The isolated working of police forces inhibited them from sharing records and evidence in a timely manner. Without a comprehensive view of crime and investigation records from across the nation, police forces struggled to link suspects with unsolved crimes. The lack of timely intelligence and collaboration between police forces had caused the primary suspect of a high-profile murder case to go unidentified for two weeks. This highlighted the need for a secure, centralized police intelligence system that could help improve the efficiency of investigations.

The Solution

The public safety organization implemented a robust police intelligence system that establishes clear visibility into records gathered from across the nation, eliminating information-sharing barriers between forces while improving the ability of LEOs to identify the most likely suspects of crimes. The solution, IBM InfoSphere Master Data Management Standard Edition, integrates more than 1.5 billion crime, custody, domestic violence and child-abuse records from 230 databases maintained by 49 police forces across the nation, establishing a secure and centralized repository for important records. The solution scans each record for data associated with persons, objects, locations and events, running probabilistic algorithms to group together records that most likely refer to the same individual. By analyzing these groups, LEOs can connect potential suspects with crimes, identify new patterns of criminal behavior and quickly take action in an appropriate manner.

Operational Impact

The solution accelerates information sharing between forces from up to two weeks to less than 30 minutes, an improvement of 99 percent.
It empowers LEOs to link suspects with crimes and identify patterns of criminal behavior more quickly, thereby enabling them to take action earlier in investigations.
The solution fosters improved collaboration and greater force efficiency across the country.

Quantitative Benefit