Case Studies > PSP Limited Brings Buildings to Life with Optimized Mobile Inventory

PSP Limited Brings Buildings to Life with Optimized Mobile Inventory

Customer Company Size
SME
Region
  • Pacific
Country
  • New Zealand
Product
  • NetSuite
  • RF-SMART
Tech Stack
  • Inventory Management Software
  • Warehouse Management System
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
  • Waste Reduction
Technology Category
  • Functional Applications - Inventory Management Systems
  • Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
  • Construction & Infrastructure
  • Buildings
Applicable Functions
  • Warehouse & Inventory Management
  • Logistics & Transportation
Use Cases
  • Inventory Management
  • Warehouse Automation
  • Supply Chain Visibility
Services
  • System Integration
  • Training
About The Customer
PSP Limited is a New Zealand-based importer and supplier of a wide range of innovative architectural and building products. The company has been in operation for over 30 years, providing high-quality construction materials such as sheeting, cladding, signage, translucent roofing, and vinyl film to architects, builders, and designers. With a reputation for quality and consistency, PSP Limited operates six warehouses and manages a product range of over 3,000 items. The company is committed to supplying the highest quality materials and ensuring efficient operations to meet the needs of their clients.
The Challenge
PSP Limited, an importer and supplier of architectural and building products in New Zealand, faced significant challenges in managing their inventory across six warehouses and a product range exceeding 3,000 items. The company needed to improve inventory visibility and accuracy to prevent mispicks and incorrect orders, which were common due to the manual processes in place. Additionally, the reliance on paper-based systems led to inefficiencies and errors, further complicating their operations. The need for a more streamlined and automated inventory management system was evident to enhance operational efficiency and accuracy.
The Solution
To address their inventory management challenges, PSP Limited implemented NetSuite and RF-SMART in 2018. This solution was widely accepted by warehouse staff, admin, accounts, sales, and management without any issues. The integration of RF-SMART provided significant improvements in inventory visibility, allowing the company to track stock accurately and prevent mispicks. The system enabled batch recording of items and custom drop-shipping for specific projects, ensuring that stock was not stored with similar items to avoid errors. The implementation of cycle counts with RF-SMART replaced the bi-annual stock counts, improving confidence in inventory levels and enabling quicker error identification and rectification. Additionally, the mobile inventory management system eliminated double-handling of transactions, reducing manual errors and increasing efficiency. The organization of the warehouse space by bin locations optimized picking processes, further enhancing inventory accuracy.
Operational Impact
  • The implementation of RF-SMART has significantly improved inventory visibility and accuracy, reducing the occurrence of mispicks and incorrect orders.
  • The transition from paper-based processes to automated systems has decreased errors and increased efficiency in warehouse operations.
  • The use of mobile inventory management has streamlined operational flows, eliminating double-handling of transactions and ensuring consistency in processes.
  • The organization of warehouse space by bin locations has optimized picking processes, enhancing overall inventory management.
  • The reduction in paper usage due to scanning and digital processes has led to a more environmentally friendly and efficient operation.
Quantitative Benefit
  • PSP Limited has reduced warehouse printing by more than half since implementing RF-SMART.
  • The company has transitioned from counting stock twice a year to implementing regular cycle counts, improving inventory accuracy.

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