Propel Insurance Accelerates Its Insights with Domo
Company Size
200-1,000
Region
- America
Country
- United States
Product
- Domo Business Cloud
Tech Stack
- Domo
- Okta
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Real-Time Location System (RTLS)
Services
- Data Science Services
About The Customer
Propel Insurance has been providing specific insurance solutions for businesses across several industries, including construction, healthcare, transportation, and banking for nearly 100 years. As a broker, Propel finds and manages the best insurance products for its business customers. However, the company found itself falling behind when it came to technology. Nearly four years ago, a team of new folks joined Propel with a mandate to overhaul the company’s entire technology stack from the ground up. They replaced virtually every piece of technology in the company, from the network to the desktops to their phones and email.
The Challenge
Propel Insurance, a company providing specific insurance solutions for businesses across several industries, was falling behind in terms of technology. The company's internal business reporting system was complex and industry-specific, making it difficult to find an alternative solution. The technology was also cumbersome, making changes a challenging task. The combination of needing a strong understanding of the data and having to deal with bad tools meant that Propel was not prepared to tackle this issue in the first few years.
The Solution
Propel Insurance found a solution in Domo's business cloud, which allowed the company to handle all of its data warehousing, processing, certifying, reporting, and visualization needs with one platform. Using Personalized Data Permissions, Propel was able to quickly build out individual dashboards for hundreds of staff to help manage their clients and projects. Integration with Propel’s single sign-on provider Okta meant users could easily and securely connect to Domo. Executives, sales staff, account management teams, finance and accounting teams, claims teams, and compliance teams now each have their own unique dashboards they use to self-serve their reporting requirements.
Operational Impact
Quantitative Benefit
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