Process Automation Maximizes Product Quality at Euro Caps
Technology Category
- Analytics & Modeling - Process Analytics
- Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries
- Paper & Pulp
Applicable Functions
- Quality Assurance
Use Cases
- Process Control & Optimization
- Visual Quality Detection
Services
- Testing & Certification
About The Customer
Euro Caps is a leading coffee manufacturer based in the Netherlands. Since its foundation in 2012, the company has focused on achieving the highest possible quality standards to deliver superior coffee capsules for its customers and millions of coffee-drinkers around the world. Following a period of exceptional growth, the company found that its existing business processes were no longer adequate for the volume of goods it now produced. Today, Euro Caps uses K2 Software across all its business departments, with at least one K2 Five process in every department. The company is continuously working to improve its processes and aims to become a paperless factory.
The Challenge
Euro Caps, a leading coffee manufacturer, was facing challenges in managing its business processes due to rapid growth. The company's existing email and spreadsheet processes were no longer adequate for the volume of goods it was producing and its enlarged workforce. Employees were sharing spreadsheets and documents via email, leading to multiple versions of the same files. Additionally, there were numerous ways of collecting data across the business, and the same data would be entered into different applications by different people. Despite these inefficiencies, the company's processes were vital to upholding its high standards for the quality of their goods. The company also aimed to become a paperless factory, which required implementing more automated, digitized solutions across the company.
The Solution
Euro Caps implemented Microsoft SharePoint with Nintex K2 Five, recommended by local IT partner Thysia Information, to centralize its document management and automate business processes. Over the course of 2 years, Euro Caps built more than 25 K2 Software solutions, simplifying data collection and streamlining processes from the shop floor to the board room. Two key K2 Five solutions, Operator Tiles and Operator Portal, provided employees on the shop floor with instant access to product manuals and the ability to view and record grind history for different types of coffee beans and pallet configurations. In the HR department, K2 Five processes covered everything from hiring new employees to extending contracts and managing the company’s Facebook profile. The company also developed 4 integrated K2 Five processes for approving new suppliers, creating a new commodity item, validating the combination of materials and approving new products. In the Finance Department, traditional paper-based processes like expense claims have been fully digitized and automated using K2 Five.
Operational Impact
Quantitative Benefit
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