11:11 Systems > Case Studies > Private cloud frees P3 Health Partners to focus on managing patient data, not Information Technology

Private cloud frees P3 Health Partners to focus on managing patient data, not Information Technology

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Customer Company Size
Mid-size Company
Region
  • America
Country
  • United States
Product
  • 11:11 Cloud Services
  • 11:11 Managed Backup Services
  • 11:11 Storage Replication
Tech Stack
  • Windows-based servers
  • VMware environment
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Infrastructure as a Service (IaaS) - Private Cloud
  • Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
  • Healthcare & Hospitals
Services
  • Cloud Planning, Design & Implementation Services
  • Data Science Services
About The Customer
P3 Health Partners is a health population management group founded and led by physicians who want to shift the focus from managing illness to cultivating wellness. Founded in 2015, P3 has operations in Nevada, Oregon, Arizona and Florida, where teams of people— from doctors and clinicians to support service professionals—share a passion and purpose to improve patient care. Today, P3 extends its realm of care to more than 100,000 total patients, 65,000 of whom are in a Medicare Advantage (MA) plan. P3's mission is to help the three Ps — providers, physicians, and practices — move from traditional, volume-based models to value-based systems of care and wellness. As a population health management company, P3 contracts with health plans and other organizations to gather and analyze mountains of clinical and administrative data. Armed with that information, they can identify at-risk members of the population, so patients and providers can work together to improve overall health.
The Challenge
P3 Health Partners, a health population management group, was facing several challenges. They needed a multi-layer security system to protect their health information and systems. They also had massive volumes of data to store and back up. With a small workforce, they needed supplemental support. The data-intensive processes involved in population health management also called for a high level of IT performance, as well as a solution with the capacity to back up nearly eight terabytes of data, representing 11 years of health records. With employees and customers relying on P3 data, having a highly available, fully recoverable environment was an imperative. And, for a company only two years old with a small IT staff, keeping costs down was important.
The Solution
A hosted private cloud in a [11:11] data center provides the dedicated performance, high availability, and tight security P3 needs. Cloud pricing keeps costs in line as the company grows and adds more services. Nearly 400 employees spread across four states connect to applications and data in the cloud, comprising hundreds of Windows-based servers running in a VMware environment. The physical and virtual security features of a [11:11] data center elevate P3’s security posture. Multiple layers of firewalls within the private cloud infrastructure further fortify protection, readying P3 for safeguarding patient data, even amidst increasing threats. Each year, P3’s environment receives certification from the Health Information Trust Alliance (HITRUST). To let P3 staff attend to other priorities, [11:11] manages the hardware infrastructure, up to and including the operating system, as well as patches and updates. For uninterrupted access, [11:11] backs up critical systems hourly, while others are backed up nightly. The full environment, including the eight terabytes of medical records, is backed up weekly.
Operational Impact
  • Dedicated environment with multiple security layers
  • Key contribution to HITRUST CSF certification
  • Real-time replication, 30-minute Recovery Time Objective
  • Managed services for reduced staffing demands
Quantitative Benefit
  • ~50 percent savings, compared to public cloud

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