Primarch Manufacturing Inc. Hits the Mark with BatchMaster Enterprise
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- BatchMaster Enterprise
Tech Stack
- ERP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Pharmaceuticals
- Food & Beverage
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Manufacturing System Automation
Services
- System Integration
About The Customer
Primarch Manufacturing Inc. is a company that offers custom manufacturing, formulation, and packaging for the dietary supplement, functional food, and pharmaceutical industries. The company sets itself apart in the market by offering these services at prices and minimums that most major manufacturers cannot match. Primarch has high standards for quality and extends these standards to its vendors and suppliers. The company relies on BatchMaster Enterprise to fulfill its expectations for its Enterprise Resource Planning solution. With BatchMaster in place, Primarch Manufacturing reinforces its commitment to quality, utilizing this specialized ERP solution to help them achieve their superior standards.
The Challenge
Primarch Manufacturing Inc. was a long-time user of Sage PFW, an older Sage solution. When Sage retired PFW and stopped offering support, Primarch determined the need to upgrade their ERP solution. The company needed a solution that would fit their manufacturing processes and be easy for their staff to learn and use. They also wanted a solution that would support their quarantine and test methodology, which is a core standard in their competitive private label manufacturing for nutraceuticals. This process involves quarantining everything upon receipt, applying lot numbers, and performing QC tests to verify vendor raw material claims.
The Solution
Primarch Manufacturing Inc. chose BatchMaster Enterprise as their new ERP solution. The company found that BatchMaster was the best fit for their manufacturing processes and that the solutions were similar in usability to their previous system, which made training for BatchMaster Enterprise easier for their staff. During the final phase of implementation, Primarch ran the solutions parallel so that their users could have greater confidence when they moved entirely to BatchMaster. The company uses BatchMaster in purchasing to follow a process where everything is quarantined upon receipt. Materials are received into a quarantine location, on site and within BatchMaster, and lot numbers are applied. Here they perform QC tests to verify that vendor raw material claims are correct.
Operational Impact
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