Prescription for Operational Excellence
Company Size
1,000+
Region
- America
Country
- United States
Product
- JDA Demand
- JDA Fulfillment
- JDA Inventory Optimization
- JDA Order Optimization
- JDA Quality Assurance/Recall
Tech Stack
- JDA Cloud Perform
- JDA Warehouse Labor Management
- JDA Warehouse Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Inventory Management Systems
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Warehouse Automation
Services
- Cloud Planning, Design & Implementation Services
- Software Design & Engineering Services
- System Integration
About The Customer
Owens & Minor is the nation’s leading distributor of medical and surgical supplies to the acute-care market. The company has been managing a highly-efficient distribution service for over 125 years and understands how supply chain efficiencies can translate into bottom-line value. The company recently embarked on a supply chain initiative to enhance its ability to meet changes in customer demand on time and profitably, while further reducing its capital investments. As a long-time JDA Software customer, Owens & Minor sought to improve its demand forecasting and replenishment processes by upgrading to the latest versions of JDA Demand and JDA Fulfillment, from JDA’s Intelligent Fulfillment™ suite.
The Challenge
Owens & Minor, the nation’s leading distributor of medical and surgical supplies to the acute-care market, sought to improve its demand forecasting and replenishment processes. The company aimed to enhance its ability to meet changes in customer demand on time and profitably, while further reducing its capital investments. The company had been using a homegrown purchase order system which was obsolete and had no ability to optimize the actual order. The company also faced challenges in building truckloads and was limited in adding more truckload vendors. The company was running well over its service level goal in aggregate and wanted to meet its service level goal with less inventory.
The Solution
Owens & Minor decided to upgrade to the latest versions of JDA Demand and JDA Fulfillment, from JDA’s Intelligent Fulfillment™ suite. The solutions helped the medical wholesaler-distributor create forecasts that accurately predict future customer demand, and create optimized multi-level replenishment plans. The company also replaced its homegrown purchase order system with JDA Order Optimization. This solution helped Owens & Minor generate optimal purchase orders and vendor managed inventory requirements, enabling the company to increase revenue by meeting target services levels while simultaneously minimizing logistics and inventory holding costs. JDA Order Optimization also automated the truckload-building process, enabling the company to build within the structure based on minimums and maximums established by Owens & Minor.
Operational Impact
Quantitative Benefit
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