Intelex > Case Studies > PostLinx Attains ISO 9001 Certification, Simplifies NCR and CAPA Tracking with Intelex

PostLinx Attains ISO 9001 Certification, Simplifies NCR and CAPA Tracking with Intelex

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Product
  • Intelex Quality Management System
Tech Stack
  • Document Control
  • Nonconformance Tracking
  • Corrective/Preventative Actions Tracking
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Digital Expertise
  • Productivity Improvements
Applicable Functions
  • Quality Assurance
Use Cases
  • Regulatory Compliance Monitoring
Services
  • System Integration
  • Training
About The Customer
PostLinx is a company that was seeking to attain ISO 9001 Quality Management System certification. They wanted to effectively track and report nonconformances and ensure all nonconformances/corrective actions were adequately managed. The company also needed to centrally maintain all relevant documentation to facilitate the consolidation of information, ease of sharing information, and make the most up-to-date information available for each user, all within a single system. The company was looking for a solution that could help them achieve these goals in a timely manner.
The Challenge
PostLinx was aiming to attain ISO 9001 Quality Management System certification in a timely manner and sustain the certification thereafter. The company wanted to effectively track and report nonconformances and ensure all nonconformances/corrective actions were adequately managed. They also needed to centrally maintain all relevant documentation to facilitate the consolidation of information, ease of sharing information, and make the most up-to-date information available for each user, all within a single system.
The Solution
PostLinx implemented the Intelex Quality Management System with a special focus on Nonconformance, Corrective/Preventative Actions, and Document Control. They are currently managing more than 200 documents in Document Control. Intelex’s knowledgeable technical support facilitated seamless implementation of the system. Effective on-site training by Intelex staff enabled rapid deployment and usage of the solution by approximately 40 users at Postlinx.
Operational Impact
  • Achieved ISO 9001 certification within 9 months.
  • Ability to sustain ISO compliance and pass annual certification audits.
  • Achieved the desired level of efficiency regarding nonconformances and corrective actions tracking, managing and reporting.
  • Significant time savings resulting from centrally maintained documentation that facilitates information sharing, allows for easy retrieval by staff, and provides the most up to date information to each user.
Quantitative Benefit
  • Achieved ISO 9001 certification within 9 months.
  • Managing more than 200 documents in Document Control.

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