Porter County Sheriff’s Department Digitizes Document Management with DocuWare
Company Size
200-1,000
Region
- America
Country
- United States
Product
- DocuWare
Tech Stack
- Document Management System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- National Security & Defense
- Security & Public Safety
Applicable Functions
- Business Operation
Use Cases
- Regulatory Compliance Monitoring
- Remote Asset Management
Services
- System Integration
About The Customer
The Porter County Sheriff’s Department is a law enforcement agency in the United States. It employs more than 150 officers and civilians who work in the criminal justice system. The department also houses the 911 dispatch center and manages and stores warrants for the entire county. The department was facing challenges due to budget cutbacks and the need to manage a large volume of documents including warrants, case reports, tickets, and jail documentation.
The Challenge
The Porter County Sheriff’s Department was facing challenges due to budget cutbacks and the need to manage a large volume of documents including warrants, case reports, tickets, and jail documentation. The process of storing and retrieving these documents was inefficient and time-consuming. For instance, warrants were stored in file cabinets and had to be verified by dispatchers who were also handling emergency calls. Case reports were typed, printed, and re-keyed into a law enforcement management program, taking up to six hours a day. The department was also dealing with a large volume of jail records and a county requirement to store a copy of every ticket issued for 10 years.
The Solution
The department implemented DocuWare, a document management system, to digitize and manage their documents. Warrants, case reports, and tickets were scanned into DocuWare, making them quickly and easily accessible. The jail also began scanning all internal booking forms, shredding the paper documents after scanning. This digital solution allowed for immediate verification of active warrants and made all case reports from the previous day available by 8:00 a.m. the next day. The process of retrieving tickets also became quick and painless.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Smart City Public Safety
Amyx+ worked with a local government authority to develop an Internet of Things-enabled public safety strategy. In the current state, vigilance meant manually scanning through potentially hundreds of analog surveillance videos feeds. Manual, costly and ineffective, the local agency desired to transition from analog to digital CCTV, apply computer vision and other technologies to automatically detect potential crime in progress, expedite and streamline emergency calls and integrate with personal wearables to ensure the safety of their citizens.
Case Study
Data Capture for Afghanistan Forces
Electronic equipments on the field of Afghanistan provided information on the status of the vehicle and to identify potential threats surrounding it to the British Force. The monitoring and interpretation of this data requires robust and sophisticated digitization for data capture and communication.
Case Study
Major Aerospace Company Automates Asset Management
The O&M division of an aerospace and global security company was using spreadsheets to manually track more than 3,000 assets assigned to students and staff. Maintaining audit trails for this high volume of equipment became increasingly time-consuming and challenging. The chore involved knowing precisely what equipment was on hand, what had been issued, its location and the name of the custodial owner of each item. Every aspect of this task was carried owner of each item. Every aspect of this task was carried out by individuals with spreadsheets. Manually documenting the full lifecycle of each asset added to the burden. This included tracking maintenance requirements and records, incidents and damages, repairs, calibrations, depreciation, and end-of-life data.
Case Study
Intamac And Securitas Collaborate To Improve Monitoring Structures
Securitas wanted to give new and existing customers a proposition that was unlike anything they had offered before, a security system that broke the traditional mould but took advantage of the monitoring infrastructure that was already in place, including the manned response capabilities and alarm receiving centres.
