Case Studies > Polmetasa integrates information and refines control of actions with SoftExpert solution

Polmetasa integrates information and refines control of actions with SoftExpert solution

Customer Company Size

Large Corporate

Region

Europe

Country

Spain

Product

SoftExpert PPM Suite
SE Document

Tech Stack

Business Intelligence (BI)

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction
Digital Expertise

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Automotive

Applicable Functions

Quality Assurance
Business Operation

Use Cases

Predictive Maintenance
Process Control & Optimization
Remote Asset Management

Services

System Integration
Software Design & Engineering Services

About The Customer

PMG Polmetasa is a member of the PMG group, with a global presence in Europe, NAFTA countries, and China. It employs directly approximately 2100 persons, of which roughly 250 are in the Polmetasa plant. PMG Polmetasa is a manufacturer of components and systems for the automotive industry. The company's portfolio focuses on powder metal parts used in automotive shock absorber applications, among which the key examples are pistons and banded pistons, base valves/cylinder ends, and rod guides with or without the inserted bushing.

The Challenge

An ISO 14001, ISO/TS 16949 and BS OHSAS 18001 certified company, Polmetasa needed to reduce the time spent on collecting information and on monitoring actions. It was also necessary to conduct a real-time analysis of indicators, since this was only carried out after the data collection and treatment. Finally, information such as indicators and parts history, for example, was not centralized, taking up considerable time for the employees in charge.

The Solution

A SoftExpert customer since 2010, Polmetasa adopted the SoftExpert component for nonconformity management, corrective and preventive actions, and for the exploration of results through BI (Business Intelligence SoftExpert PPM). The company has currently increased the number of SE components with the acquisition of the incorporating the modules of projects, portfolios, and documents. SE PPM assists in the prioritization, planning, management, and execution of projects, portfolios, and programs. As it is an integrated suite, it allows organizations to easily manage their services, projects, products, and resources. To Polmetasa, the solution mainly meets the demand of managers and executives for having a real-time vision of the indicators, resources, and the initiatives of the organization, training the decision-makers to prioritize their investment according to critical criteria, such as benefits, time, cost, and risks in order to ensure a better alignment with the organization’s business strategies and governance policies. The document management component being implemented, SE Document, will supplement the entire management of the generated documentation.

Operational Impact

SoftExpert PPM is used by around 75 employees. Antonio Alonso, Director of Quality, Safety, and Environment, highlights as an advantage of the solution the more effective tracking of actions and more accurate analysis of information. Alonso explains that for this reason, those in charge began to analyze indicators continuously and in real-time with Business Intelligence (BI).
The integration was mentioned by Jiménez as an achievement of SE PPM, since in his opinion the solution integrated the company’s quality, safety, and environment system, connecting information between the different departments.
So far, 1930 inputs have been recorded and 3016 action plans registered. All of these are located in the same repository, allowing improvements in the data flow and facilitating not only access but also the monitoring and the analysis for decision-makers.

Quantitative Benefit