ITRS Opsview > Case Studies > Plusnet Implements Opsview for Comprehensive IT Monitoring

Plusnet Implements Opsview for Comprehensive IT Monitoring

Company Size

1,000+

Region

Europe

Country

United Kingdom

Product

Opsview

Tech Stack

Nagios Core

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Productivity Improvements

Technology Category

Application Infrastructure & Middleware - API Integration & Management
Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Telecommunications

Applicable Functions

Business Operation

Use Cases

Infrastructure Inspection

Services

Software Design & Engineering Services
System Integration

About The Customer

Plusnet is a leading Internet Service Provider (ISP), providing broadband and voice services to homes and businesses in the UK. The company is an independent subsidiary of British Telecommunications Plc (BT). Plusnet is based in Sheffield, UK and has between 1,000 to 5,000 employees. The company had an existing monitoring system based on Nagios® Core that was developed in-house. However, this system was not being actively maintained due to the complexity in making configuration changes. Plusnet needed a more efficient and comprehensive monitoring system for their data centers.

The Challenge

Plusnet, a leading Internet Service Provider (ISP) in the UK, was facing challenges with their existing monitoring system based on Nagios® Core. The system, which was developed in-house, was not being actively maintained due to the complexity involved in making configuration changes. Additionally, there was a need to extend monitoring to cover their entire network. The existing system was not efficient and did not provide comprehensive coverage of Plusnet’s data centers.

The Solution

Plusnet chose Opsview to upgrade their existing Nagios system. Opsview offered a more functional monitoring suite, delivering more efficient management and resulting in comprehensive coverage of Plusnet’s data centers. A pilot Opsview system was deployed, replicating the existing Nagios Core environment. This system was then customized to meet Plusnet’s specific requirements. Following a successful pilot, Opsview was deployed to monitor Plusnet’s three data centers. The system was also extended to provide RANCID integration and system log file analysis. Opsview provides ongoing Enterprise support to ensure Plusnet continues to derive full value from their Opsview system.

Operational Impact

Plusnet now has a fully supported monitoring system that is cost effective and easy to maintain.
The new system allows Plusnet to deploy monitoring across their server estate.
Opsview provides ongoing Enterprise support to ensure Plusnet continues to derive full value from their Opsview system.