GPS Insight > Case Studies > Plug N Track GPS Case Study

Plug N Track GPS Case Study

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Company Size
1,000+
Region
  • America
Country
  • Canada
Product
  • Plug N Track GPS
Tech Stack
  • Cloud-based software
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Sensors - GPS
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Fleet Management
  • Vehicle Telematics
Services
  • System Integration
About The Customer
Since 1973, Clintar’s success with North America’s most reputable Fortune 500 companies, property management firms, and government and public service institutions have continued to grow as a result of their commitment to professional customer care and well-maintained grounds. Clintar Commercial Outdoor Services of Ottawa offers an unsurpassed level of services for properties in Ottawa and surrounding communities. They have a fleet size of 55+ heavy-duty trucks, light-duty trucks, and equipment. Their needs include live tracking, dispatching, and vehicle maintenance.
The Challenge
The Clintar Ottawa team had been using a GPS tracking system for their fleet, but the system was not performing as expected. The system was not updated often, some devices were not working properly, and some were not working at all. Service from the supplier was difficult when adding units or getting billing questions answered. As a result, the franchise had let their fleet tracking program decline to roughly half of their assets. With half the information, they were prone to mistakes when making important decisions.
The Solution
Trevor Cullen, General Manager of the Ottawa franchise, was recommended Plug N Track GPS by another franchise owner. After trying it out and speaking with the Plug N Track GPS team, the Clintar Ottawa franchise decided to replace their current system with Plug N Track GPS. They liked that there were multiple hardware options including plug and play devices that allowed for easy installation and removal making it easy to transfer to and from trucks at the beginning and end of seasonal work or at the end or an assets life. The cloud-based software is much easier to work with, and the tracking has been more than reliable making the job of managing the fleet a great deal more effective.
Operational Impact
  • The reporting has been a step up. Through the winter season, there were a couple of slip and fall incidents where the reporting accessed proved beneficial.
  • A full-time staff member will be starting the next winter with the sole responsibility to track where their resources are and dispatch effectively using the Plug N Track GPS system.
  • They’ll be using the reporting and analytics to assess job performance and make important adjustments to their fleet activity.

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