Pirelli Improves Property Management for Italian Government with ARCHIBUS
Customer Company Size
Large Corporate
Region
- Europe
Country
- Italy
- Germany
- Poland
Product
- ARCHIBUS Project Management
- ARCHIBUS Space Management
- ARCHIBUS Building Operations Management
Tech Stack
- Autodesk DWF
- Microsoft Outlook
- SMS Technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
- Digital Expertise
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Application Infrastructure & Middleware - Data Visualization
- Functional Applications - Remote Monitoring & Control Systems
Applicable Functions
- Facility Management
- Business Operation
Services
- System Integration
- Training
- Software Design & Engineering Services
About The Customer
Pirelli is a renowned Italian conglomerate primarily known for its premium automobile tires. However, the company is also a major player in the real estate development and management sector. With a portfolio valued at €15.3 billion, Pirelli manages residential and commercial properties in Italy, Poland, and Germany. The company owns €3.8 billion of this portfolio. Recently, Pirelli secured government contracts worth €260 million to manage the offices of 350 federal and local public sector agency clients. This involves overseeing 3,000 buildings and 5,000,000 square meters of space, along with 4,500 service-specific contracts. Pirelli's expertise in property management and their commitment to using advanced technology solutions like ARCHIBUS have made them a trusted partner for both private and public sector clients.
The Challenge
Pirelli, a leading real estate development and management firm in Italy, faced the challenge of managing a significant number of new public sector contracts. These contracts involved overseeing 3,000 buildings and 5,000,000 square meters of space, along with 4,500 service-specific contracts. The company needed to simplify and integrate various contract management processes to optimize service quality and monitor management costs and revenues effectively. Additionally, Pirelli aimed to enhance their ability to handle 10,000 annual work requests and 300,000 preventive maintenance work orders from public sector clients.
The Solution
To address the challenges, Pirelli chose ARCHIBUS as the central platform for integrated management of their public sector accounts. With the assistance of Italian Business Partner eFM, Pirelli implemented ARCHIBUS Project Management to manage the administration of government contracts. They also adopted ARCHIBUS Space Management to streamline space data collection and analysis for buildings under management. This included automated data collection and extraction, as well as advanced visualization capabilities for building floors, rooms, and equipment. Additionally, Pirelli implemented ARCHIBUS Building Operations Management to handle the 10,000 annual work requests and 300,000 preventive maintenance work orders. A service desk function was established to support company employees in managing work requests from public administration offices. The preventive maintenance process provided several key advantages, including on-time reliable maintenance, real-time monitoring of projects, and a reduction in systems and equipment failures.
Operational Impact
Quantitative Benefit
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