Physicians Mutual Ensures End-User Productivity With WebFOCUS InfoAssist
Company Size
1,000+
Region
- America
Country
- United States
Product
- WebFOCUS InfoAssist
- ReportCaster
- Business Intelligence Dashboard
Tech Stack
- WebFOCUS
- Microsoft Office
- Microsoft Access
- Microsoft Excel
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions
- Business Operation
Use Cases
- Predictive Quality Analytics
- Real-Time Location System (RTLS)
Services
- Data Science Services
- System Integration
About The Customer
Physicians Mutual Insurance Company (PMIC) is a leading insurance company that was founded in 1902. The company provides health, life, and retirement insurance products to individuals and families all across the United States. As a leader in these information-intensive markets, Physicians Mutual set out to solve a familiar challenge: enabling business users to address their own business intelligence (BI), reporting, and information-distribution needs without having to depend heavily on IT for custom data-access and analysis activities.
The Challenge
Physicians Mutual Insurance Company (PMIC) was facing a challenge with its multiple systems used to administer its policies. The company had to go through tedious processes to extract data, store it in databases, and create custom reports for policy-owner and claims administration, financial auditing, underwriting, and other business functions. The company wanted to enable business users to address their own business intelligence (BI), reporting, and information-distribution needs without having to depend heavily on IT for custom data-access and analysis activities.
The Solution
To solve this challenge, Physicians Mutual deployed WebFOCUS InfoAssist, a flexible guided ad hoc reporting solution from Information Builders. This solution enables users to gather, analyze, and publish information on their own – with little or no training. While the IT department handles data quality and centrally manages critical data assets, employees throughout the company use InfoAssist to easily access, review, and analyze information. The company's Enterprise Technology Group (ETG) creates InfoAssist reporting objects to speed up end-user reporting processes and ensure that employees always access sanctioned information. The company also developed WebFOCUS dashboards with data visualization icons such as sparklines and bullet graphs for managers and executives.
Operational Impact
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