Photonicare Adopts Medical Device QMS Software to Accelerate Time to Market
Company Size
11-200
Region
- America
Country
- United States
Product
- Greenlight Guru
- TomiScope
Tech Stack
- Cloud-based Quality Management System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Computerized Maintenance Management Systems (CMMS)
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Product Lifecycle Management Systems (PLM)
Applicable Industries
- Healthcare & Hospitals
- Life Sciences
Applicable Functions
- Product Research & Development
- Quality Assurance
Use Cases
- Regulatory Compliance Monitoring
- Remote Collaboration
Services
- System Integration
- Training
About The Customer
Photonicare is an early-stage medical device company based in Champaign, IL, focused on providing physicians with better tools to make better treatment decisions and provide better care for children who suffer from ear infections. The company is led by Ryan Shelton, Ph.D., Co-Founder & CEO, Ryan Nolan, Co-Founder/ VP of Clinical Operations, and Heather Howard, Biomedical Engineer II. Their primary device, the TomiScope, uses ultrasound-related technology to visualize the middle ear for physicians to confidently diagnose middle ear infections. The company initially targeted the USA market and started from scratch with their quality management system. The team at Photonicare is known for wearing multiple hats throughout the production of their device, which requires documenting product development and quality activities. They sought a cloud-based, purpose-built solution to improve internal team efficiencies and maintain their agility.
The Challenge
At Photonicare, the team was always wearing different hats to maintain their agility, and implementing a paper-based quality system seemed like a retroactive solution. They believed such a solution would ultimately lead to more inefficiencies and time spent on manually documenting product and quality activities where quality could slip through the cracks. In order to avoid this, they began searching for a cloud-based, purpose-built solution that would contribute to improving their internal team efficiencies and maintaining their agility. As an early-stage company, the team at Photonicare is always looking for ways to improve their efficiencies while maintaining their agility. Ryan Nolan, Co-founder and VP of Clinical Operations, recalls their antiquated way of doing things in the beginning when it came to documenting things on paper. As a result of having to wear multiple hats and juggle competing priorities at a startup, they reached a point where their documents weren't as organized as they wanted them to be. Knowing this antiquated way was a time-consuming solution for managing documentation and quality processes, Ryan and the team at Photonicare began searching for a purpose-built solution that was as agile as their team.
The Solution
The team at Photonicare was looking for a medical device quality management system (MDQMS) that would be intuitive and nimble. During their search, Photonicare discovered the value of in-app controls and guidance from medical device industry experts that assured they would produce a high-quality FDA submission. After deciding to adopt Greenlight Guru, their team is now able to see all of their design controls in one place and can identify existing holes that need to be filled. Since they have been generating numerous documents and preparing their FDA submission, Heather finds value in being able to route documents electronically for necessary signatures so that she can focus on higher-value day-to-day activities. Ryan highlighted that having industry experts from the Greenlight Guru Customer Success team at their disposal helped them easily implement an MDQMS and jump-start their documentation efforts. Heather finds having a pre-existing Design History File (DHF) in Greenlight Guru is a “huge relief” that has eliminated the countless hours of manually preparing a DHF for their FDA submission. Their team believes that partnering with Greenlight Guru has been a competitive advantage for Photonicare – allowing them to get through different stages of development at a much faster pace than a paper-based system would have.
Operational Impact
Quantitative Benefit
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