ECI Software Solutions > Case Studies > PF Technologies Chooses E2 for Support & ISO Certification

PF Technologies Chooses E2 for Support & ISO Certification

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Region
  • America
Country
  • United States
Product
  • E2 Shop System
Tech Stack
  • Not mentioned
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Automotive
  • Healthcare & Hospitals
Applicable Functions
  • Quality Assurance
Services
  • System Integration
  • Training
About The Customer
PF Technologies is a leader in robotic coatings and decorating for the medical and automotive industries. Unlike traditional job shops that focus on parts creation or tool making, PF Technologies' focus is on producing quality products while adhering to strict federal and agency regulations. The company's processes are unique and more restricted due to these regulations. The General Manager of PF Technologies, Bill Rice, has been with the company since 1993 and was instrumental in designing and managing the company's first access system.
The Challenge
PF Technologies, a company specializing in robotic coatings and decorating for the medical and automotive industries, was facing challenges with their outdated management software. The software, which was designed and managed by the company's General Manager, Bill Rice, in 1993, was no longer able to keep up with the growing sophistication of the business. The system began to crash daily, and the original programmer was no longer available to make necessary updates. The company's unique processes, which are heavily regulated by federal and agency regulations, required a robust and sophisticated system that could handle their unique needs.
The Solution
PF Technologies chose the E2 Shop System as their new management software. The E2 system was chosen for its balance of user-friendliness and sophistication, capable of handling the unique aspects of PF Technologies' business. To transition to the new system, the company ran E2 parallel with their old system for two months. This allowed them to learn how to enter parts and familiarize themselves with the software without disrupting their daily operations. After two months, they were able to shut down the old system and run completely on E2. The E2 system is logically designed, with everything tied together and easily accessible. It allows PF Technologies to customize forms based on the industries and clients they serve, and it is robust enough to handle the regulations and quality controls required by their clients' industries.
Operational Impact
  • The E2 system has improved the productivity of PF Technologies by providing a more robust and reliable management software.
  • The system's logical design and accessibility have made it easier for the team to manage their unique processes and adhere to strict regulations.
  • The ability to customize forms within E2 has allowed PF Technologies to better serve their clients in the medical and automotive industries.
  • The support provided by the E2 team has been crucial to the successful implementation and ongoing use of the system.

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