IBM > Case Studies > Pentair Streamlining global HR processes and systems to scale as the company grows and doubles in size

Pentair Streamlining global HR processes and systems to scale as the company grows and doubles in size

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Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • Oracle PeopleSoft Human Capital Management 9.1
Tech Stack
  • Oracle PeopleSoft
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
  • Human Resources
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Pentair is a global water, fluid, thermal management, and equipment protection company with industry-leading products, services, and solutions. In 2013, Pentair achieved sales of USD 7.5 billion. Since its origins, Pentair has evolved from a holding company to a diversified industrial manufacturing company. This evolution meant that it needed to change the way it managed its operations, and to gain greater insight over the data and processes used in each area of its businesses. In 2012, while the HR standardization initiative was underway, Pentair also completed a merger with Tyco Flow Control, and the company doubled in size overnight. It grew from a $4 billion to a nearly $8 billion sales company, and from 15,000 to 30,000 employees.
The Challenge
Pentair, a global water, fluid, thermal management, and equipment protection company, was evolving from a holding company to a diversified industrial manufacturing company. This evolution necessitated a change in the way it managed its operations, and to gain greater insight over the data and processes used in each area of its businesses. In 2009, Pentair’s HR function began working towards this global standardization objective. The HR team saw an opportunity to replace a number of localized systems and spreadsheet-based processes with a single, integrated solution based on Oracle PeopleSoft Human Capital Management software. In 2012, while the HR standardization initiative was underway, Pentair also completed a merger with Tyco Flow Control, and the company doubled in size overnight. It grew from a $4 billion to a nearly $8 billion sales company, and from 15,000 to 30,000 employees.
The Solution
Pentair committed to the PeopleSoft implementation initiative because it realized the benefits of global standard processes supported by a single global HR system. For Pentair, PeopleSoft offered the breadth of process suited to the company’s needs, providing an integrated solution that would fit with other business systems already in use. The Pentair team started with a clean sheet in 2009, selecting Oracle PeopleSoft as its strategic human resource management platform. The ultimate aim was to build a set of globally standardized process leveraging a robust human resources management system across the whole enterprise. Pentair partnered with IBM throughout the PeopleSoft deployment, from defining the implementation strategy through to post-production support. The first steps in 2009 were to start with a global design initiative to create standardized templates for human resources, recruiting and payroll. The rollouts of initial functionality started in 2010 and included PeopleSoft core HR modules and reporting for all countries, recruiting module and manager self-service in the US, and payroll modules in the US, Canada and Mexico.
Operational Impact
  • Standardized HR processes have been implemented globally for 30,000 employees, including self-service tools for HR employees, and managers.
  • Improved reporting and automated workflow processes.
  • The implementation of a single, centralized, integrated system that can support globally standardized business processes across all the major functional areas of HR.
Quantitative Benefit
  • At the end of the program, some 800 HR processes had been reduced to a set of 34 globally standardized processes.
  • For recruiting, Pentair had cut approximately 300 processes to just 24.

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